Business ProfileforClassic Collision

I brought my car into Classic Collision at *********************************************************** on 9/18 for repairs after being rear ended on my way home. At first everything seemed to be going well. However, near the end I was told that repairs would be done on a Wednesday. When that day came I called and was told it would be ready and that I would get a call back. I had my boss and another person waiting for hours to help me pick up my vehicle. I never received a call. Finally at the end of the day I called and was told they forgot and it did not make the scan or the wash and it would be ready the next day. I was told I would receive a call first thing in the morning around 9am. At about 2pm the next day, after still not hearing anything I called them again. I was told I would get a call back. Around 4pm I got the call and was told it was ready but they did not get the decals on due to receiving the wrong parts. I just want to say that I called and told them shortly after dropping my car off that my model had 2 different decal set *** and I wanted it the way that it was, with the Stinger logo not the *** logo. I guess somehow this request was misunderstood. When I got my car back it had no decals/emblems or logos on the back and 2 wholes in the hatch where the emblems are supposed to go. These wholes are not required for the stinger emblem. I was told they would put them on as soon as they got them. 2 weeks later I still have 2 wholes covered with tape to prevent water damage. I talked to the guy the other day and he told me he would ask and never got back to me. Also, I noticed that my front driver side leather seat has damage where it looks like something scraped the leather. I texted the repair *** ***** and he told me "sorry it looks like wear to me, this was a pretty standard repair." I just bought this car, it only has 32k miles on it. I condition me seats every couple of weeks and this was not there. I am disappointed with the communication/customer service & repairs.