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Find a Location

Bastrop Auto Works has 1 locations, listed below.

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    Business ProfileforBastrop Auto Works

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    943 A Hwy 71 W, Bastrop, TX 78602
    BBB File Opened:
    2/19/2002
    Years in Business:
    22
    Business Started:
    2/19/2002
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Rene Rizk
    Contact Information

    Principal

    • Mr. Rene Rizk

    Customer Contact

    • Mr. Rene Rizk

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    J W

    1 star

    07/13/2022

    I have been taking my 2 cars here for 8 yrs. Recently, my truck was pulling a code for a cylinder misfire. They has recently replaced this cylinder, so I took it back to them to check it out. Mind you, my truck was performing perfectly when I took it. I was simply wanting to make sure it was suitable to drive my kid in without the risk of stalling. They said it was a coil so I paid to have it replaced (although I would think that would have been replaced with the cylinder?). After I pay and try to leave, my truck wouldn't start. I told the mechanic and said I was frustrated since the truck was working fine when I brought it in, he started yelling at me- literally yelling at me in the parking lot saying that he was sick of people coming in and blaming him for things. He said it was a bad battery and lectured me about my dirty terminals. He jumped the truck by bypassing the battery via the solenoid which fried my stereo system. I was just happy to get out of there. The next day I replace the battery and it still won't start. I talked to the owner who told me to try jumping it again via the solenoid (which seems unprofessional/dangerous) to no avail, then have it towed to them and he would "help me out". They apparently fried my starter and they still had the audacity to charge me for the replacement. I feel taken advantage of and am beyond frustrated. My truck was working perfectly, then suddenly I am out all of this money for a coil, battery, starter, tow and stereo. As a female, I am constantly dealing with these kinds of issues. But I thought this place was different, especially considering that they so prominently display the Christian **** symbol on their signage. The whole situation was so frustrating, expensive and manipulative.

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