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            Business ProfileWhereToStay.com

            Vacation Rentals

            Contact Information

            916 E Blanco Rd Ste 300

            Boerne, TX 78006-1763

            Visit Website
            (800) 869-8017

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Global villa experts

            Business Details

            Location of This Business
            916 E Blanco Rd Ste 300, Boerne, TX 78006-1763
            BBB File Opened:
            7/11/2020
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Incorporated:
            12/27/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • WhereToStay.com, Inc.
            • WhereToStay.com, LLC
            • Wheretostay.com
            Business Management
            • Ms. Shawna L. Dunaway, Managing Member
            • Mr. Thom Dunaway, President
            Contact Information

            Principal

            • Ms. Shawna L. Dunaway, Managing Member
            • Mr. Thom Dunaway, President

            Customer Contact

            • Ms. Shawna L. Dunaway, Managing Member
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            William C

            06/02/2024

            The greeter was late and then proceeded to be rude during our entry. We booked our room months and months before our stay. We were given a total for the stay and had to put down a 50% deposit. 2 weeks before our visit the remaining balance was taken. The company emailed us 2 days before our arrival worth a surprise charge for additional taxes. We had to pay over $150 additional upon arrival. There were only 2 towels for the 3 of us. I called and requested additional towels and was told they would be delivered before 5. After reaching out multiple times, we finally received the towels after 8. We also called because only 2 of the 3 televisions had a cable, so we couldn't watch 1 of them. We were told, "Well, 2 of them work." Nobody We dealt with card about anything. Shower heads were terrible in both bathrooms. I had to clean one of them just to get the water to come out decently. We would never recommend this company to anyone!!!

            WhereToStay.com Response

            06/03/2024

            We do not have a client with the name ********** or the email listed above. This must be posted to the wrong company.
            Read 1 More Customer Review

            Local BBB

            BBB serving the Heart of Texas

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