Business ProfileforAesthetic Medical Educators Training, Inc
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- Buda, TX 78610-3314
- BBB File Opened:
- 12/11/2014
- Years in Business:
- 20
- Business Started:
- 9/24/2004
- Business Started Locally:
- 9/30/2009
- Business Incorporated:
- 9/29/2004
- Accredited Since:
- 4/27/2019
- Type of Entity:
- Corporation
- Alternate Business Name
- Aesthetic Medical Training
- AMET, Inc
- Business Management
- Mr. Cole Lopez, Office Manager
- Contact Information
Principal
- Mr. Cole Lopez, Office Manager
Customer Contact
- Mr. Cole Lopez, Office Manager
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
34 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michael B
1 star07/22/2024
Aesthetic Medical Educators Training, Inc Response
07/23/2024
We're sorry that you feel this way, although there are a few key facts we would like to clear up. Sir- we you received automatic e-mails immediately after registering for the course, which were not responded to. Two weeks before the course, once we saw you hadn't responded, we called, texted, and emailed you to get ahold of you. We did get ahold of your office manager, who informed us "he never checks his work e-mail, this is his personal e-mail." We then proceeded to email you several times to that e-mail- we show some were opened, but none responded to. We finally heard from you at 9:30 PM, the evening before your class. Due to safety concerns for the hands-on, we had to decline your request to attend the hands-on portion without taking the lecture portion.
I'm sorry that this is a frustrating experience, we try to do everything we can to accommodate everyone and their needs/preferences- that's why we have hybrid courses as well as full in-person courses. As we stated via e-mail to you, you are not eligible for a refund, but you can still use your credit for a future course.
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