Business ProfileforElevate Direct Care, LLC
Current Alerts For This Business
In April 2024, BBB investigated Elevate Direct Care, LLC's business practices. This investigation was prompted by advertising concerns. Specifically, BBB was concerned with the lab testing services, compounded semaglutide and use of government logos including Medicare advertised on their website.
BBB requested if the lab testing services were performed by CLIA-certified labs.
They also state they provide "compounded semaglutide." BBB requested any licenses of pharmacies they worked with to provide these services.
Lastly BBB requested the business provide permission of use for government issued logos including Medicare.
As of May 28, 2024 Elevate Direct Care, LLC declined to address BBB's concerns.
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints, and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On April 23, 2024, BBB contacted Elevate Direct Healthcare Services regarding advertisements on their website https://elevatedirectcare.com.
Elevate Direct Healthcare Services advertises benefits from IV Hydration Therapy including but not limited to general fatigue and mood imbalances, weak immune system, digestive disorders, cancer recovery, and healthy anti-aging improvements.
BBB Code of Advertising states claims relating to performance, energy savings, safety, efficacy, or results for a product or service should be based on recent and competent testing or other objective data, and that upon request, advertisers have a responsibility to have substantiation for all claims made.
BBB requested Elevate Direct Care, LLC to provide objective, competent, and reliable scientific evidence regarding the specific products they use including any scientific studies, FDA approvals, clinical studies, or other objective data to substantiate the claims.
Elevate Direct Care, LLC failed to address BBB's requests to modify, substantiate, or discontinue the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1451 W Business 380 Ste 3A, Decatur, TX 76234-3266
- BBB File Opened:
- 4/9/2024
- Years in Business:
- 1
- Business Started:
- 10/1/2023
- Business Incorporated:
- 9/27/2023
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 1
- Business Management
- Ms. Erin Price, Owner
- Contact Information
Principal
- Ms. Erin Price, Owner
Customer Contact
- Ms. Erin Price, Owner
Customer Complaints
0 Customer Complaints
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