Business ProfileforGECU

I have been trying to open a business checking account with ********************** both online and in person at a branch since May, to no avail? The first time I tried online and a ****************** responded and asked for the credentials needed. She passed my application to a rep named ********************, where I was then told there was an issue that needed to be corrected through the comptroller. After correcting everything over the phone with the comptroller, I waited a few weeks as instructed by a ******************** for things to update. After a month, I inquired again only to receive an explanation from ******************** claiming that they were still waiting yet I was never clear on what they were "waiting for." Earlier this month and several months later, I went to a branch the second time and was directed to the same ****************** from May who proceeded with the same run around. I sent an email inquiring of the status a few days ago and she responded by saying that she was awaiting a response from her supervisor. I asked ****************** that she provide me the reason for not being able to open an account if I was in fact denied. I don't know what the reason is but I can definitely attest that GECU is extremely discourteous and borderline discriminative. I see no reason why I'm ineligible on the research I did and they have refused to process my application even though I have provided every document required based on their brochure. The shear audacity of how GECU has blatantly delayed my application for months is mind boggling! I simply don't understand what I did to deserve to be seemingly disregarded as a lower class citizen not even worthy of an explanation let alone a business bank account. That can't be what the ethics of GECU are based on or are they? My inquiry is the same as back in May, I would like to open an account with ********************** here in *******. If not, please provide an explanation of why and what needs to be done. Why did it have to come to this? What my application offensive?

We appreciate ************** for bringing his concerns to our attention. Our ******************* ******** ****************************** reached out to ************** to discuss his experience during the process of opening a new business account. We clarified the acceptable forms of business documentation required by the credit union and addressed his specific question. ************** was provided with direct contact information for any future questions or concerns he may have.