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          Melendez Auto Sales of El Paso has 1 locations, listed below.

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            Business ProfileMelendez Auto Sales of El Paso

            Used Car Dealers
            BBB accredited business

            Contact Information

            1590 Joe Battle Blvd

            El Paso, TX 79936-6286

            Visit Website
            (915) 493-3151

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/2/2020

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1590 Joe Battle Blvd, El Paso, TX 79936-6286
            BBB File Opened:
            7/8/2015
            Years in Business:
            10
            Business Started:
            2/7/2014
            Accredited Since:
            1/2/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of P126494 for this business, issued by Texas Department of Transportation. The expiration date of this license is 8/31/2026.

            These agencies may include:

            Texas Department of Transportation

            410 E. 5th Street

            Austin TX 78701

            (800) 622-8682

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Alejandro Melendez, President/CEO
            • Ms. Dalila Reyes, Office Manager
            Contact Information

            Principal

            • Mr. Alejandro Melendez, President/CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Purchased vehicle: 2021 Audi q3 2016 with ***** miles on it. The dealer sold the vehicle for ****** and an additional extended warranty for nearly 3k. Before I sign my contract I requested the mechanic inspect the vehicle for any major mechanicals issues that the vehicle might have, they told me the vehicle was good and I had nothing to worry about. Fast forward, after driving about ***** miles on the vehicle, the engine fails. I went to the shop to get the situation sorted out but they dismissed me.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Karin B.

            03/23/2022

            **** ******** ** * ****. Sold me a car then I haven't even made my first payment yet and I have it at a garage getting work done. Also the lady said she would send my plates via *** **... After several phone conversations with said lady ... I still have not received my plates. VERY DISAPPOINTED

            Melendez Auto Sales of El Paso Response

            04/20/2022

            The vehicle ***** ******** purchased was sold in a good/running condition with no lights on the dashboard. We are sorry to hear that the  vehicle went under repair. Any used car sold under Texas law is sold with no warranty and is sold "AS IS". However, according to our records, ***** ******** purchased an extended service contract that will help her reduce any repair expense. As far as the plates, they have been mailed. Please keep in mind, that our dealership has 60 days to deliver plates to the customer from the date that the customer bought their vehicle. Sorry for any inconvenience.

            Local BBB

            BBB El Paso

            More Info on Local BBB

            BBB Reports On

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