Customer ReviewsforMassimo Motor Sports LLC

I bought a mgc e trike 3 ******* 24 may drove it to my mail box now it won't start bought it on Amazon cant get through there phone system send many emails no response my head lite & tail lights & dash lite was on & dash screen no key in ignition IT WON'T START!! they over charged me $538.00 I did get the credit back there dodging all ************** I'm so ?? upset so I have Amazon working on this there bombarded with many complaints so they hide SHAME ON THEM!! ****************

I bought a massimo Buck 400 UTV in 2020 not knowing they discontinued it that year. I have less than 1000 miles on it and need parts for the tierods. Massimo cannot help me. They told Bennche motors took over for them. I cannot find the parts on their website have asked them to call me 4 different times with no results no call backs. I did find tierod ends that said would fit massimo 400 ordered them and they were not the right size. I am really disgusted with both companies. I dont know what I will do in the future if I can't find parts in the future maybe I can sell it for junk. DON'T DO BUSINESS WITH EITHER

Beware of this company. They are horrible. I purchased a massimo golf cart less than a year the battery went out would not charge. I called the company several times no one every picked up. I sent several emails. How funny when I purchased the sales division responded to all the emails and always returned my call now when there is a problem no contact from the company. I spoke with ************************* and still have the recorded voicemail from him that the he set up a claim and located a dealership that could work on the issue. This was after 3 months of attempts. Of course once everything was fixed and completed a bill of $663 that should be paid as part of the warranty was denied stating it was outside of the warranty. The claim started in January with emails and calls and was fixed in march. I have received no communication from the company regarding the denial or any returns of emails. My owners manual states the warranty is for a year. If this information was provided to anyone upon purchasing I would not have bought it nor would anyone else. I called today and spoke to **** very rude he declined my claim I asked to speak to a manager of course the manager is in a meeting I told him I would hold. Asked him to provide a direct contact number for **** (manager) and he would not. Gave me a random email. I told him I would hold had already been on hold for an hour he said fine then hungup. After looking at all the issues with this company and there products the company does not have goodwill to handle the products that are being sold. I have kept all the information and phone calls that were recorded on my end. The company should uphold their warranties.

Worse company ever. Very poor and rude customer service, if fact they even blocked my phone number while my T Boss was still being repaired.I rear shift differential locked up with only 52 miles on the unit causing me to have the side-by-side towed home and multiple parts replaced. My unit has been broke for two months and I still have not gotten it back from the repair shop because they refuse to cover all the cost they agree to.

Purchased the mini tractor has less than two months of riding on it and it was falling apart, gears stopped shifting, leaking oil. I was told to take to a local shop to have it worked on in September, they still have it because Massimo has yet to get them the parts to fix it.Requests have been made by us and the repair shop for a while new unit with no help.