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          Find a Location

          Uptown Appliance Repair, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileUptown Appliance Repair, LLC

            Major Appliance Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            9225 Katy Fwy Ste 311

            Houston, TX 77024-1510

            Visit Website
            Email this Business
            (281) 758-9978

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            Customer Reviews

            3.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/16/2014

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Uptown Appliance is Houston's premier appliance service provider, we service every major appliance including wine cellars, refrigerators, ovens, outdoor grills and laundry equipment. We are run by a Baylor graduate and every service is backed by our exclusive 2 year warranty. We offer emergency service available upon request.

            Products & Services

            Products Sold:

            Refridgerators, Ovens, Ranges, Walk-In coolers, LaundryEquipment and Icemakers.

            Brands Sold:

            • Subzero
            • Wolf
            • Viking
            • Thermadore
            • Uline
            • Scotsman
            • Hoshizake
            • Northlland
            • Meile
            • Dacor

            Business Details

            This is a multi-location business.

            Find a Location

            Uptown Appliance Repair, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              9225 Katy Fwy Ste 311, Houston, TX 77024-1510
              Email this Business
              BBB File Opened:
              7/23/2012
              Years in Business:
              12
              Business Started:
              2/10/2012
              Accredited Since:
              4/16/2014
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Robert Fierro, Owner
              Contact Information

              Principal

              • Mr. Robert Fierro, Owner
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/01/2022

              Complaint Type:
              Product Issues
              Status:
              Answered
              On Sept 9th, 2022 Uptown appliance repair LLC charged me $1450 for the parts and repair service, however, they never provide the service and the parts. They always promised the part would arrive within 1-2 weeks when I called and they didn't provide any service. They ignored my emails and calls for a refund and I need help. Please see attached email and invoice for your reference. Thank you so much!
              Read More
              Read 2 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              John T

              08/07/2024

              On 11/06/23 They sent someone totally unqualified to look at my oven. He came in and wrote down the serial number and walked out. Then I received a quote for $1700 to repair and they wanted $114 for service charge. I called another appliance repair and they told me over the phone to go to the circuit breaker and turn off the appliance for 5 minutes and then turn it back on which Should reset the circuit on the oven which it did. It has worked perfect for 6 months. The second appliance man also told me if it was in the oven panel, 5ere is a blue chip that might need to be replaces for about $300, not the outrageous amount uptown wanted to charge.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Greater Houston and South Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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