Business ProfileforHouston Chronicle
Additional business information
Houston Chronicle would like consumer to know.
Want to know what all is included in your
subscription?
Premium Editions and the Texas Sports Nation are all a
part of your subscription!
What are Premium Editions?
A few times a year the Houston Chronicle is delivered
with a book or magazine that includes exclusive content our readers
enjoy. The dates of all premium days can be found every day on A2 in your
Houston Chronicle.
Our premium editions include:
Texas Sports Nation, Alison Cook’s Top 100 Houston
Restaurants, Rodeo Guide, BBQ & Brew Guide, Houston Chronicle’s 115 Year’s
Of History, MedCity-Houston’s Top 200 docs and more.
What is Texas Sports Nation?
As a subscriber, you will receive all-star coverage of
our beloved hometown teams and athletes across all sports from the Houston
Chronicle. Enjoy, deep, in-depth sports coverage and content, valued by sports
enthusiasts coupled with a weekly 48+ page full-color magazine, intense interactive
online media.
Texas Sports Nation will also air on Sunday nights @
11pm on KPRC/Channel 2, immediately following Randy McIlvoy Sports Sunday
show which we will co-anchor with Houston Chronicle’s own Sports Columnist
Jerome Solomon.
Featured contributors include:
John McClain
Brian T. smith
Jenny Dial Creech
Format can include the following: *
Day in Sports: Opening segment with co-anchor analysis
On The Beat: Discussion with co-anchors and Houston Chronicle beat writer
Play/Player of the Week: Game highlights
On Campus: College sports spotlight
High School Athlete of the Week: High School sports spotlight
Hashtag: Tweets and social posts from athletes
The Debate: Co-anchors and featured contributors discuss hot topics
McClain’s Moment: Finale commentary from John McClain
* These segments may change
The Houston Chronicle would like consumers that have any issues with subscription and premiums offered can contact the following:
Customer Service 713-362 -7211 Hours: Mon-Fri 5:30-5:00 Sat-Sun 7:30-11:00 a.m.
Please contact the Houston Chronicle Dispute Resolution line. 713- 362- 2222 Hours: Mon-Fri 8:00-5:00 Email: callback@chron.com
At-a-glance
Customer Complaints
146 complaints closed in last 3 years
41 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
This company offers product
sampling,interactive telephone advertising, printing and newspaper marketing.
Houston Chronicle would like the consumer to
know the following:
What are Premium Editions?
A few times a year the Houston Chronicle is delivered with a book or magazine.
The dates of all premium days can be found every day on A2 in your Houston
Chronicle.
Our premium editions include:
Texas Sports Nation, Alison Cook’s Top 100 Houston Restaurants, Rodeo Guide,
BBQ & Brew Guide, Houston Chronicle’s 115 Year’s Of History,
MedCity-Houston’s Top 200 docs and more.
The Houston Chronicle would like consumers that have any issues with
subscription and premiums offered can contact the following:
Customer Service 713-362 -7211 Hours: Mon-Fri 5:30-5:00
Sat-Sun 7:30-11:00 a.m.
Please contact the Houston Chronicle Dispute Resolution
line. 713- 362- 2222 Hours: Mon-Fri 8:00-5:00 Email: callback@chron.com
Business Details
This is a multi-location business.
- Location of This Business
- 4747 Southwest Fwy, Houston, TX 77027-6901
- BBB File Opened:
- 1/1/1974
- Years in Business:
- 123
- Business Started:
- 1/1/1901
- Accredited Since:
- 10/1/1965
- Type of Entity:
- Corporation
- Alternate Business Name
- Hearst Corporation
- Chron.com
- La Voz
- Related Businesses
- Business Management
- Ms. Angie Honerkamp
- Ms. Dana Gerdes, Customer Service Manager
- Mr. Stephen Weis, Executive Vice President
- Contact Information
Principal
- Mr. John McKeon, Publisher
- Ms. Dana Gerdes, Customer Service Manager
Customer Contact
- Mr. John McKeon, Publisher
- Ms. Dana Gerdes, Customer Service Manager
Customer Complaints
146 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/01/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
46 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Robert H
1 star10/02/2024
Houston Chronicle Response
10/11/2024
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