Business ProfileforAllied Outdoor Solutions

I'd like to point something out that anyone who is getting ready to do business with this company. IF I could leave NO stars, I would. We had the Carvestone overlay was put on our back deck. It does look nice and according to the maintenance guide, I was supposed to get it power washed and sealed every 2 years. A while back I called AOS to give me an estimate and come over and do this. According to them, the Carvestone is different than any other type on concrete and they highly recommend that they do it. According to them, they have the right equipment and sealer to do the job. The square footage is approx. 300 sq. feet. They gave me an estimate of 1500.00 to do the power washing . I paid 10K for the Carvestone job and now they are going to charge me 15% of the initial cost to power wash. So if I do this every 2 years, in 10 years I will spend 7500.00 maintaining this covering that cost me 10K, not the mention the 1500.00 they want to charge me now. NOWHERE, I mean NOWHERE did the sales rep explain the cost of the maintenance and there is no verbiage in their brochures that explained this. Here's another classic dishonest way of doing business. Keep the customer in the dark...don't be transparent. Had the sales rep told me of this expense, no way would I have done this type of material. If you do biz with these people, more than likely you are in for an expensive surprise.

Thank you for your feedback. We're sorry to hear about your concerns with the cost of maintaining your Carvestone overlay. Our goal is to provide transparency, and we apologize if the maintenance details weren't clearly communicated during the process. We would be happy to further discuss this matter with you directly and address any unresolved concerns.