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Patriot Title has 1 locations, listed below.

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    Business ProfileforPatriot Title

    Title Companies

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Harris County Attorney Christian D. Menefee Announces Consumer Fraud Investigation into Patriot Title
    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
    June 28, 2023- Harris County Attorney Christian D. Menefee Announces Consumer Fraud Investigation into Patriot Title
     

    (Houston, Texas) – Harris County Attorney Christian Menefee announced today that the County Attorney’s Office is starting the process to sue a local title company that has repeatedly defrauded community members in real estate transactions. County Attorney Menefee was joined by Commissioner Lesley Briones and victims of Patriot Title's scams.

    Patriot Title and Rachel Luna have been sued more than 20 times in the past decade for their fraudulent real estate schemes, including:

    • Receiving escrow funds from a buyer during a real estate transaction and refusing to release those funds to the seller;
    • Serving as the title company in a real estate transaction involving a forged deed;
    • Knowingly selling property the company does not own to an unsuspecting buyer; and
    • Failing to disclose that the company has an interest in the real estate transaction.

    “Buying a home is one of the most important decisions a family makes. We can not allow companies to take advantage of people during that process, leaving them deprived of both the home they hoped to buy and thousands of dollars,” said County Attorney Menefee. “If you have had a similar experience with Patriot Title, we want to hear about it. We’re taking steps to sue Patriot Title to protect Harris County residents from fraud. Enough is enough.”

    "We must take action against bad actors who seek to defraud residents. Homeownership is a hallmark of the American Dream. As we work to break down barriers to this achievement, and make sure all people have equitable access to housing, we must also ensure they are not taken advantage of in the process,” Commissioner Lesley Briones said.

    Harris County residents who have been a victim of a false, misleading, or deceptive business practice by Patriot Title or Rachel Luna's escrow and title service business in connection with a real estate transaction can visit cao.harriscountytx.org or email ConsumerHelp@harriscountytx.gov to provide additional information to the county about their experience.     

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    401 Studewood Suite 201-A, Houston, TX 77007
    BBB File Opened:
    5/12/2020

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    Most Recent Customer Review

    Angi C

    1 star

    04/14/2023

    This is the most incompetent and deceitful company I have ever dealt with. They will make up excuses and lie at every turn. Do NOT use this company for ANY transaction. First, I was told for 6 weeks in a row that we would close on my property sale "this week". And there was always some excuse that pushed it back. Then, I signed the closing documents for my property well over a week ago, and they still have not sent my funds. Every day is a new excuse, and it is never their fault. Jaritzy ******* is completely incompetent, doesn't listen, talks over you, ignores information you provide and is rude. I have not spoken to anyone at this office that does not make you feel like this is company is part of a big scam.

    Local BBB

    BBB of Greater Houston and South Texas

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