Business ProfileforToro Automotive
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- 1001 Guadalupe St, Laredo, TX 78040-5249
- BBB File Opened:
- 1/22/2016
- Years in Business:
- 12
- Business Started:
- 7/1/2012
- Business Started Locally:
- 7/1/2012
- Business Incorporated:
- 6/27/2012
- Accredited Since:
- 1/25/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Toro Motors, LLC
- Business Management
- Mr. James L Gonzalez, President
- Ms. Janet Reyes, General Manager
- Mr. Pedro Nunez, Service Manager
- Contact Information
Principal
- Mr. James L Gonzalez, President
Customer Contact
- Mr. James L Gonzalez, President
- Additional Contact Information
Fax Numbers
- (956) 753-8677Primary Fax
Phone Numbers
- (956) 727-8278Other Phone
Website Addresses
- (956) 753-8677
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Pedro G
1 star07/02/2024
Toro Automotive Response
07/03/2024
There is no doubt the experience above runs counter to our Torolly Satisfied guarantee. It is accurate that **** is busy with critical work for City and County emergency vehicles. This is the explicit reason why **** requires appointments for walk-in service. ************* team responsible for scheduling time to accommodate work, and in this instance it appears we failed to-do so. We dispute however that Toros online appointment system isnt functional, as customers regularly request appointment times through that portal. We have failed our customer on this instance and will reach out to see if we can rectify our service oversight.
Toro Automotive Response
07/03/2024
After more investigation we were able to determine the customer didnt make an appointment and showed up with the expectation to be serviced. While **** does take unscheduled walk-ins, scheduled appointments are given priority.
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