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Find a Location

Roughneck Harley Davidson has 1 locations, listed below.

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    Business ProfileforRoughneck Harley Davidson

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3400 4th St, Longview, TX 75605-7958
    BBB File Opened:
    1/1/1976
    Years in Business:
    48
    Business Started:
    1/1/1976
    Business Started Locally:
    1/1/1998
    Business Incorporated:
    4/22/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • NOCR Longview, LLC
    Business Management
    • Mr. Dewayne Edwin Nighswander, Owner
    • Jenni Tieperman, Marketing
    Contact Information

    Principal

    • Mr. Dewayne Edwin Nighswander, Owner

    Customer Contact

    • Ms. Shelly Clark, Billing Contact
    • Mr. Dewayne Edwin Nighswander, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ziggy G

    1 star

    08/24/2024

    In the beginning of July, I was going to purchase a 21 Harley Davidson Electra glide ************** I spoke to a sales associate at the dealer and got some information about the bike, and I put $3,000 down on my **** credit card for a deposit. I also contracted my credit union and got approved for the loan, however the dealership was noncompliant in sending the proper documentation over so a lean could be started and so the dealer could receive a paycheck, meaning I wouldnt have a title either and the dealership kept both me and my credit union waiting for weeks.After 25 days of calling *************************** credit union to confirm if the documentation has been sent & still not, I walked away from the purchase of the motorcycle. The sales manager of Harley said he would need to recollect the fees that they are losing but did not mention that he would be collecting it from me. Later he called me to say he would reimburse me $1,884.24 of the $3,000 deposit I put down & when asking why, he replied we agreed to this which I did not.Also: the sales manager called me to ask about me signing the title documents. I told him I am a truck driver for a living, so let me get a load home so I can sign it and mail it or fax it to him. He said to make things easier, how about I just scribble your signature in the line and Ill have it sent today which I agreed on (despite already being a couple weeks in waiting from the time I put the deposit down), however the sales manager, nor anyone at the dealership never sent me a copy of these documents for me to review of what was being signed. So my signature was technically forged as well.I tried reaching out to the general manager of Roughneck Harley Davidson several times but he is either on vacation, busy or not working so I was never able to reach him.

    Local BBB

    BBB Serving Central East Texas

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