Business ProfileforEpic Fiberglass Pools
Current Alerts For This Business
BBB has received consumer complaints and reviews alleging Epic Fiberglass Pools is accepting payments for pool installations, but continuously delaying start dates or cancelling the contract after receiving payment. Consumers are reporting their request for refunds or start dates are being ignored by company. Consumers also alleged that the company is no longer responding to calls or emails. Some consumers who did have work completed reported incomplete or faulty items
Our office has forwarded the complaints to Epic Fiberglass pools to be addressed, to date, no response has been received.
Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven. On March 11, 2022, the State of Texas filed a case in Harris County District Court. Charges filed allege the business owner is in violation of state law; the owner has been charged with Theft- aggregate. The matter is pending. For more details, go to www.hcdistrictclerk.com.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 18712 Encinal Trl, Magnolia, TX 77355
- BBB File Opened:
- 11/30/2020
- Business Management
- Mr. Darren Matthew Cook, Owner
- Contact Information
Principal
- Mr. Darren Matthew Cook, Owner
Customer Contact
- Mr. Darren Matthew Cook, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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