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          Find a Location

          Boot Jack has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Boot Jack

              504 S Main McAllen, TX 78501

            • Boot Jack

              1428 E. Jackson Ave McAllen, TX 78503

            • Boot Jack

              1900 Expressway 83 Brownsville, TX 78520

            • Boot Jack

              6601 N 10th McAllen, TX 78502

            Business ProfileBoot Jack

            Western Clothing
            Multi Location Business

            Contact Information

            504 S Main

            McAllen, TX 78501

            Visit Website
            Email this Business
            (956) 682-2467

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Boot Jack has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Boot Jack

                504 S Main McAllen, TX 78501

              • Boot Jack

                1428 E. Jackson Ave McAllen, TX 78503

              • Boot Jack

                1900 Expressway 83 Brownsville, TX 78520

              • Boot Jack

                6601 N 10th McAllen, TX 78502

              Location of This Business
              504 S Main, McAllen, TX 78501
              Email this Business
              BBB File Opened:
              7/16/2007
              Alternate Business Name
              • Boot Jack #3
              • Boot Jack #4
              • Boot Jack #2
              Business Management
              • Mr. George & Joy Masso, Owner
              • Mr. Mark Masso, Owner
              • Mr. Matt Clem, General Manager
              Contact Information

              Principal

              • Mr. George & Joy Masso, Owner
              • Mr. Mark Masso, Owner

              Customer Contact

              • Mr. Mark Masso, Owner
              Additional Contact Information

              Fax Numbers

              • (956) 682-7614
                Primary Fax
              • (956) 618-4599
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/05/2022

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Complaint Details Unavailable

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ruby C.

              11/18/2022

              Terrible service! Was shopping for a western shirt with my mom and felt we were being rushed by the sales person. After she became frustrated she straight out said "Are you going to buy something or not?" When we finally did pick out a shirt I requested to speak to the manager. I tried to explain to the manager Sylvia that the sales person had ruined our shopping experience since we were shopping for a wedding and wanted to take our time. Sylvia then asks me how much was the shirt and I responded $50. What she said next left me speechless. She tells me that she has customers that spend 100s in her store and "does not have time for something so little" I was hurt and she seemed proud of it. Never Again!
              Read 1 More Customer Review

              Local BBB

              BBB of Greater Houston and South Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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