Business ProfileforTexland Collision Center

DO NOT GO TO TEXLAND!!! We had a horrible experience with Texland! They took a very long time to fix our car. When the car was first returned to us they failed to perform quality assurance checks and returned the car to us with electrical issues that werent existing before we took the car to them. The key fob didnt work when it was returned to us. We were gaslit that it was our fault. We returned it and there was gross incompetence when diagnosing the issues. They kept it a few months with no results, despite our consistent questions or requests. Finally after being forced to check by insurance they discovered that they pinched or cut a ground wire during reassembly of the vehicle and that was causing the issues. They also ran over nails and then just pulled them out and told us we needed to replace the tire. We still have a TPMS warning light on that they think is related to replacing the tire, however we do not believe that will fix it. They continue to gaslight and try to blame us for issues that they cause. It was extremely frustrating and they treated us horribly. They in no way took responsibility for all of the frustration that they put us through. This shop has very poor customer service communication skills. They are only reactive to issues when pressured by the customer and are not proactive in solving the issues. Texland is a choice repair center for ****************** Farmers is just as much at fault for all of the delays, non-communication and poor handling of our repair. It was horrible and we dont want this to happen to anyone else!