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            • Bluebonnet

              547 S Seguin Ave New Braunfels, TX 78130-7644

              BBB Accredited Business

            Business ProfileBluebonnet

            New Car Dealers
            BBB accredited business

            Contact Information

            547 S Seguin Ave

            New Braunfels, TX 78130-7644

            Visit Website
            (830) 606-3463

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            10 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/14/2012

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            547 S Seguin Ave, New Braunfels, TX 78130-7644
            BBB File Opened:
            11/9/2005
            Years in Business:
            22
            Business Started:
            12/19/2001
            Business Started Locally:
            12/19/2001
            Business Incorporated:
            7/3/2013
            Accredited Since:
            8/14/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Bluebonnet Chrysler Dodge, LLC
            Related Businesses
            Business Management
            • Mr. Clarence J. Kahlig II, President
            • Mr. Steve Laferrara, General Manager
            Contact Information

            Principal

            • Mr. Clarence J. Kahlig II, President

            Customer Contact

            • Mr. Steve Laferrara, General Manager
            Additional Contact Information

            Phone Numbers

            Website Addresses

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            When we test drove the Outback, on 6/8/2024, there was an error on the dash that read, **** Disabled". We asked our sales person *******, and he replied to us that the **** Disabled" error on the dash was a factory recall and an easy fix. Our seller **** **************************** also told us this very same thing, as we were purchasing the Outback. It turns out however, that it is not a recall and cost thousands of dollars to fix. We immediately called the dealership letting them know, and they said they would have it fixed as they sold us a car that needed repairs. Since that time, it has been over two weeks, and they keep saying they will call us back to schedule a time to bring it in, but they never call us back. We have made multiple attempts to call them and given them every opportunity to make this right however, they continue to lie to us and tell us they "are going to fix it, call us right back in five minutes", then never call us back. Now our calls go to voicemail. I would like my car repaired as they lied to us to persuade us to purchase the car and are now avoiding fixing it. Very dishonest.
            Read More
            Read 9 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Rebecca C

            04/27/2023

            Worst dealership with poor customer service. We brought our truck in and they wouldnt honor the warranty on the lift that we paid almost 4k for from the Dodge dealership. We had to spend our time calling the Dodge dealership we bought it from where they stated everything was still under warranty.Bluebonnet still wouldnt honor it or even put in the time to call Chrysler to confirm our warranty was good. Instead they told us to drive 4 hours away and get it fixed at the Dodge dealership that sold us the truck.
            Read 1 More Customer Review

            Local BBB

            BBB serving the Heart of Texas

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