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Find a Location

Westpark Springs has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Westpark Springs

      6902 S Peek Rd Richmond, TX 77407

    • Westpark Springs

      7830 W Grand Pkwy S Richmond, TX 77406

    Business ProfileforWestpark Springs

    Rehabilitation
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Westpark Springs has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Westpark Springs

        6902 S Peek Rd Richmond, TX 77407

      • Westpark Springs

        7830 W Grand Pkwy S Richmond, TX 77406

      Location of This Business
      6902 S Peek Rd, Richmond, TX 77407
      BBB File Opened:
      6/25/2019
      Business Management
      • Complaint Handler
      Contact Information

      Principal

      • Complaint Handler

      Customer Contact

      • Complaint Handler
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Shar D

      1 star

      10/02/2023

      Westpark Springs has a terrible reputation for using false information to trap minors into inpatient care for money and threatening parents with false CPS allegations in retaliation for choosing other facilities. I felt forced into this debacle and as other victims expressed, CPS was weaponized against us shortly after leaving the facility. For the assessment, an RN read questions from a general suicide ideation form in monotone, mumbling as if uninterested or annoyed. No follow up questions. My son expressed that he didn't want to harm himself. He hasn't done so in years and has hope, love, and support in his life. He expressed he wants to live and has things to live for. The RN suggested inpatient care. I asked if we can use a facility my son was already seeking therapy with. The RN told me she'd inquire about this. She lied. I called the facilty to confirm. I was unfamiliar with WestPark and I wanted to consult with our therapist before making such a major decision. She told me they will call CPS and accuse me of abuse and neglect in response. I expressed my frustration & Carolina ****** then came to speak to us claiming that calling CPS was required by law and used to protect them from liability. She said she believed I was a good mother and obviously not neglectful. We were at Westpark for hours. I gave my son's therapist the clinic number to consult with the RN. I took a list of surrounding facilities they suggested which was purposely short with locations spread all over greater Houston to limit the patient's choices. The environment was reminiscent of prison. I tried to find a resolve, but after having a medical provider lie to me & threaten me, this facility didn't feel safe. I told them I would move forward with our original facility and seek care with their suggested resources. They assured me that cps most likely wouldn't be an issue if we seek care and let them know. I wasn't even home an hour and CPS was knocking on my door. Case was closed.

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