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          Gillman Honda of Fort Bend has 1 locations, listed below.

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            Business ProfileGillman Honda of Fort Bend

            New Car Dealers

            Current Alerts For This Business

            Alert:
            The BBB received the following message from Team Gillman Dealerships. "Since we are no longer partnered with you, we will not be responding." Any complaints received will be closed No Response.

            Contact Information

            26029 Southwest Fwy

            Rosenberg, TX 77471-5679

            Visit Website
            (281) 341-2277

            Business hours

            8:00 AM - 9:00 PM
            Business Hours
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 8:00 PM
            Closed

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company specializes in new and used car sales, maintenance and repair services.

            Business Details

            Location of This Business
            26029 Southwest Fwy, Rosenberg, TX 77471-5679
            BBB File Opened:
            6/8/2010
            Years in Business:
            35
            Business Started:
            7/1/1989
            Business Started Locally:
            3/1/1990
            Business Incorporated:
            3/5/1990
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Gillman North Inc.
            • Gillman Honda
            Hours of Operation

            Primary

            M:
            8:00 AM - 9:00 PM
            T:
            8:00 AM - 9:00 PM
            W:
            8:00 AM - 9:00 PM
            Th:
            8:00 AM - 9:00 PM
            F:
            8:00 AM - 9:00 PM
            Sa:
            8:00 AM - 8:00 PM
            Su:
            Closed
            Business Management
            • Mr. Chris Gillman, Owner
            • Mr. Randy Khalaf, Owner
            Contact Information

            Principal

            • Mr. Chris Gillman, Owner
            • Mr. Randy Khalaf, Owner

            Customer Contact

            • Mr. Randy Khalaf, Owner
            Additional Contact Information

            Fax Numbers

            • (281) 341-2240
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/30/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            On 4/28/2023, Gillman Honda Fort Bend used car salesman gave a price break down of a white 2021 Honda Ridgeline over the phone, total price $38,640 ($36K posted sales price + $390 processing + $2,250 sales tax). After I asked for a price sheet he texted a $2,393 higher total price and started negotiating to offer concessions. When I texted back that I will report them to BBB, Carlos the sales manager called back and said he has great news and they can offer a deal of total price of $38,640. I was very unhappy with the shady practices, but Carlos reassured me and we set an appointment for next day (Saturday) 4 PM appointment for me to travel from San Antonio, pay and drive the vehicle home. On Saturday morning I asked if they can add two small cosmetic parts for no extra charge, they said no and I said never mind. At on Saturday at 1:27 PM I was about to leave San Antonio and texted them if they can assure me the total sales price $38,640 they last shared. At 1:35 PM they texted me that they sold the truck. The truck is still available on their website. They showed shady practices, games, lied, went back and forth on their words, gave untrue promises. Thankfully, I didn't drive to Houston. Please see attached text communication.
            Read 9 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            AJ W

            11/05/2024

            Honda Service are some of the worst LIERS you will ever run into. My Honda has a PHANTOM BREAKING Problem along with other issues. Have brought in it 5 Times for one issue but 2 of those time they will not even put it on the service ticket. Than They LIED to me Via TEXT message stating they were driving car trying to get it to Phantom Break. DUDES I wrote down the milage, NOT ONLY did you NOT drive the Car more than 2 miles , you have Done everything you can get get out of calling the car what it is a LEMON. issues: 1. Main screen turnes black periodicly - picture provided NEVER FIXED 2. looses keys on a regular basis. - car reprogramed 2 times 3. DOES NOT LOCK 1/2 the time. - Welp still not fixed. 4. PHANTOM BREAKING - folks this one is dangerous and has almost caused multiple accidents. and they want me to record it while it is happening. I have given them highway locations, exits, and Multiple dates and time frames. They said they called cooperate and had a professional come out to update and readjust cameras. I returned a week later letting them know that the only change is now the car no longer recognizes items in road like , trees, matresses, chairs, boxes, and asked they call me when they have an idea - THEY GHOSTED ME, when i went to service , service techs dissapear. Brought car in for 3 rock chips, Tire scuff, and PHANTOM breaking. NOT only did they neglect to add it to service list they also LIED to me for 6 Days stating in TEXT MESSAGE that they are driving it while waiting for tire fix. it was driven 2 miles. They did not even check it.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Greater Houston and South Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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