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            Business ProfileSweetwater Hot Tubz

            Hot Tub Dealers
            BBB accredited business

            Contact Information

            707 Vance Jackson Rd

            San Antonio, TX 78201-3310

            Visit Website
            (210) 735-7946

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/29/2009

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Hot tubs, Swim spas

            Business Details

            Location of This Business
            707 Vance Jackson Rd, San Antonio, TX 78201-3310
            BBB File Opened:
            1/1/2000
            Years in Business:
            41
            Business Started:
            2/1/1983
            Business Started Locally:
            2/1/1983
            Business Incorporated:
            3/22/1989
            Accredited Since:
            4/29/2009
            Type of Entity:
            Corporation
            Alternate Business Name
            • Sweetwater Pool Service
            • Sweetwater Spa Store
            • Sweet Water Pools
            • Caldera Spas
            • Sweetwater Services, Inc
            Business Management
            • Mr. Jason Hild, President
            Contact Information

            Principal

            • Mr. Jason Hild, President

            Customer Contact

            • Mr. Jason Hild, President
            Additional Contact Information

            Fax Numbers

            • (210) 735-8554
              Primary Fax

            Phone Numbers

            Website Addresses

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            Customer Complaints

            3 Customer Complaints

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            Most Recent Customer Complaint

            11/16/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Purchased jacuzzi 2022 new Caldera ****** brand and delivered October 29th 2022 with extensive damage/gapping hole and a leak that the spa repair man can not fix after 3 visits. The jets are malfunctioning and the diverter valves are leaking. The main drain valve also leaks. All of these problems have been reported and within this month almost on a daily basis. They now won't answer the phone now. This most likely happened because I said to ***** who answered phone earlier in the week that we wanted an undamaged jacuzzi delivered that works properly or our money back. I told them that they promised me that caldera spas has the best guarantee of quality working products or it would be replaced free of charge less than 30 days if requested and it is less than 30 days. I can not speak to owner of dealer due to them not returning calls. I am being forced to
            Read More
            Read 2 More Complaints

            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB serving the Heart of Texas

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            BBB Reports On

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