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            Business ProfileGillman Honda San Antonio

            New Car Dealers

            Contact Information

            16044 Interstate 35 N

            Selma, TX 78154-1208

            Visit Website
            (210) 651-5533

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            16044 Interstate 35 N, Selma, TX 78154-1208
            BBB File Opened:
            5/19/2009
            Years in Business:
            17
            Business Started:
            6/26/2007
            Business Started Locally:
            6/26/2007
            Business Incorporated:
            6/26/2007
            Type of Entity:
            Corporation
            Business Management
            • Ms. Stacey Gilman Wimbish, President
            • Mr. Mario Delbosque, General Manager
            Contact Information

            Principal

            • Mr. Mario Delbosque, General Manager

            Customer Contact

            • Mr. Mario Delbosque, General Manager
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/12/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            New Car buying under false pretenses and information. Consent not given to finance department to do contract as co-buyer.Please find attached file with details.
            Read More
            Read 11 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jesus S

            07/21/2024

            I recently helped my elder parents purchase a vehicle from this dealer. When I went in to help, the salesman would not show me the breakdown of the price of the vehicle even after I asked to see multiple times. He told me I needed to look at the vehicle to appreciate the monthly payments (EXTREMELY HIGH) and I told him I dont need to see the vehicle because I am just here to see numbers and make the sale. He had so much added in fees like nitrogen in the tires (SCAM) and other added in and said they could not remove like paint protection (SCAM). I asked if they were offering any rebates or Incentives at this time ( I had already checked and yes there was a ***** dollar rebate) he said no and there is nothing they can do. After 3 hours of him giving us the go around he said he would take off the added fees only to find out they used the rebate that was available to cover a portion of the fees and still charged us the rest. Dishonest all the way and I would suggest never going to this dealer if you can help it. They lie or they dont train the sales people on the current sales and rebates. I would give them zero stars if I could.

            Gillman Honda San Antonio Response

            07/22/2024

            Hi *****, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

             

            Read 5 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

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