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Find a Location

Classic Chrysler, Dodge, Jeep, Ram has 1 locations, listed below.

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    Business ProfileforClassic Chrysler, Dodge, Jeep, Ram

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This business sells new and used automobiles.

    Business Details

    Location of This Business
    1102 Walton Dr, Texarkana, TX 75501-2879
    BBB File Opened:
    12/6/2017
    Years in Business:
    34
    Business Started:
    1/1/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Classic Motors of Texarkana, Inc.
    Business Management
    • Mr. Gregg Orr, Owner
    • Mrs. Amanda Ainsworth, CFO
    Contact Information

    Principal

    • Mr. Gregg Orr, Owner

    Customer Contact

    • Mr. Gregg Orr, Owner
    • Mrs. Amanda Ainsworth, CFO
    Additional Contact Information

    Fax Numbers

    • (903) 698-2825
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin N

    1 star

    12/05/2022

    I purchased a new 22' Challenger from Classic Dodge on 9/28/22. I am from Kansas City and was driving down to Texas to pick it up. The vehicle price was full sticker price (58k) plus $1000 in window tinting, classic appearance package. The Sales Manager tried adding 4k on to the price of the car because I wouldn't use his bank for financing. I qualified for 1.9% from Chrysler and he wanted to me to take his bank rate of 6.85%. He said he had to make the 4k over sticker price someway or another. I ended up getting the 1.9% and agreed to get the car. Day of delivery I drove down to Texas and picked it up. I inquired about the dealer ad-on's that I paid $1,000 for. I was told it was for window tint ($399) which they had not installed the tinting yet on the car. I was told the Classic appearance package was to consist of things like paint sealer, locking lug-nuts, and some special 3rd brake light. The vehicle had none of theses items installed on the car when I arrived at the dealership. I was told the dealership would send me a check via mail for reimbursement for all the items that never got done on the vehicle. After numerous phone contacts with the salesman Zak and the new car sales manager at the dealership trying to resolve the issue they sent a single check for ($299) for window tint they never installed, yet they charged me $399. As of today 12/05/22 I have had no contact nor resolution of this matter. I would be very careful about dealing with this dealer. They do NOT have honesty or integrity in their business model, they do have greed and the mentality of squeezing every last dime from you through deceit. Three months of no return calls or contacts from anyone at the dealership in regards to my concerns for the $649 they have yet to return for items they sold to me but never installed on the vehicle.

    Classic Chrysler, Dodge, Jeep, Ram Response

    12/09/2022

    On 12/09/22 I have spoken with Mr. Nightingale on this matter, and it has been resolved to Mr. Nightingale's satisfaction. I respectfully request, this matter be closed. Thank you.

    Misti *********
    Legal Director
    Gregg Orr Auto Collection

    Local BBB

    BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

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