Business ProfileforMr. Rooter Plumbing of Greater Houston

DO NOT USE THIS COMPANY. HERE IS WHY: Back in May of this year, on 05/19/23, we called MR ROOTER OF GREATER HOU with a plumbing issue: the kitchen, bathtub and the shower had standing water. Technician came, worked in the kitchen, then in the master bedroom, collected $640 and left. A day later the SAME issue was addressed with MR ROOTER OF GREATER HOU, and on 05/22/23 (just 4(!!!!) days later), technicians came and performed HYDRO SCRUB WHOLE HOUSE WITH 1 YEAR WARRANTY for the price of $875 and since 4 days ago we already paid $640, this time (4 days later), they still charged us, however, gave a discount, so we ended up paying (again), $570, totaling $640 + $570 = $1,210. On 11/16/23, after a request, MR ROOTER OF GREATER HOU's technicians came over again to try to open again the kitchen line, however, they ignored one more time that the kitchen/bathtub and shower are the SAME LINE and THE SAME issue still persists. One more time we have explained to the technicians that it is the same plumbing line. The technicians' run the cable and said that they checked with the management and they have the management's OK to perform the HYDRO SCRUB WHOLE HOUSE, however, this time they will actually hydro scrub all the pipes and not partially like they did on 05/22/23 and presented the partial service as a full house hydro scrub. Next day, we had a planned Thanksgiving trip planned and we agreed that instead of the $555 for unclogging the kitchen, we will pay discounted $950 to this time flush the whole house. On 11/17/23, the very next day, the shower and the bathtub were having a standing water after a quick morning shower. Numerous complaints were made to the MR ROOTER OF GREATER HOU to come and complete the job and upon completion to collect the pay, however, MR ROOTER OF GREATER HOU sent a technician 2ce to collect for the job not performed and failed TWICE to show up for an appointment to HYDRO SCRUB WHOLE HOUSE.