Business ProfileforCavender's Boot City

I purchased two items on 01/30/2023; a hat and hat pins totaling $84.36. On that day a reserve was placed on my card for the full amount.On 02/02/2023 the hat pins shipped to me, so I was charged $13.71 for that portion of the purchase.I called on 02/08/2023 to inquire about the hat since it had yet to ship and I had no estimate on when that *** happen. I was told that they take 4 - 8 business days from the date of purchase to ship. 02/08 was already the 7th business day. This hat was intended as a gift, but I decided to wait a bit longer to see if it would ship.On 02/14/2023 (business day 11) I called for an update on the hat and was told that they had no idea when it was going to ship so I decided to cancel that portion of my order. I was already charged and had received the hat pins. The order was cancelled 02/14/2023 and I was told the reserve would be taken off my card in a day or two.The $84.36 reserve is still on my card 10 business days later. Cavenders has $98.07 of my money for $13.71 worth of product.I filed a claim with my bank and was told by the banker that the $84.36 reserve was nothing like she had ever seen to a merchant before and that the charge appeared identical only to paying the balance on credit cards (which I can confirm, the reserve looks identical to the payments I make on my credit card).Not only have I been out nearly $85 for 21 business days now, but since I was charged for the hat pins when they shipped and that price was included in the reserve, I have essentially been double charged for the hat pins.I am awaiting the results of the claim from my bank and have everything well documented. This is unacceptable and I hope it is a one time oversight because if not, I can't help but wonder how many other people's money they have unfairly and unethically.