Business ProfileforWestlake Animal Hospital

Although we've frequently struggled with a lack of timely follow up/communication and really long wait times, we continued to go to **************** Animal Hospital. That all changed, yesterday. After being told three different things by three different people (about our dog's heartworm treatment), we were blatantly lied to by the Vet (****************). During the conversation, things got heated and he and my husband exchanged some profanities. As the Vet turned to leave the exam room, he turned and made an extremely homophobic, mocking comment to my husband. My husband went to leave the room and try to retrieve our dog, only to have an assistant place their hands on him. Needless to say, my husband immediately called the police. Once the police arrived, the staff confirmed what was said and we filed an incident report. I can tolerate a lack of communication, long wait times, and even some frustrated banter - but, I will not tolerate homophobic, bigoted remarks by someone who is supposed to be a professional (or otherwise). So, I will be sharing this narrative in several other places, as well as to the Texas ***** of ********** Medical Examiners. I encourage anyone/everyone who is an advocate or part of the LGBTQIA community to find a different care provider for your pets.