Business ProfileforWooldridge LLC

I used Kelly Wooldridge, to do my taxes, a service she offers. I emailed my taxes to her to be filed the first time on 3/16/23. After waiting a couple weeks for response, I emailed her to see if she got them. She said she did not, so I sent them again on 3/27/23. .. again, a couple weeks go by, same thing. I emailed, she said she did not receive, so I sent them again on 4/3/23. She finally received them. She decided on her own accord to file for an extension, without asking me and chose to file them late. On 5/15/23 she finally does my taxes. I wait a few weeks, thinking I would get my tax refund, and when I did not I emailed her back. She said I had to sign it. However, I did not realize that she or someone changed the banking information for where the tax return was supposed to go to. On 6/6/23 I signed a fraudulent tax form, not realizing as the one I originally saw was correct. However on 6/7/23 the *** deposited me refund to this other account. So it was submitted to the wrong account before I ever even signed the paper. Today 7/3/23 I go up to her office to see what is going on, and she is not there, someone else is and they tell me they have been hacked. So instead of them contacting both the *** and their clients, I am told I have to call *** to see what form I need to fill out. Why had they not already done this? Furthermore, I have been emailing her and calling at all different times to try and get a response from her and not only does she not respond to emails, she she doesnt call back. I have just lost almost $8,000. .. the return that went trough wasnt even correct, but the *** paid them in the amount of $7,672, whereas my return was $7,767. .. either way the *** sent my refund to this fraudulent account and other than filling out an identity theft form the chances of me getting my money are slim to none. Either her or a hacker has stolen from me and she has done nothing to make this right or help in this regard.