Business ProfileforGoldenwest Credit Union

On 5/21 I requested a $1,000 increase to my Visa card, I recieved an email and was made to upload personal informatoin without the secure link as I have always been sent in the past. I received a call from Mireya **** C****** as well as the very unprofessional email I have never receied an email like that from Goldenwest their signature removed and replaced with rainbow garbage, the unprofessionalism was bit much. I reiterated a 1,000 dollar increase is what I was asking for. I sent the 2 paystubs showing income of almost 4,000 a month, No call was ever made to my reference and yet I get told that I am denied because of my history with Goldenwest credit union I have attached my credit report showing I am at 39% usage on the only 2 credit cards that I have and other then that my only other loan is my car loan which I screenshot that there are no missed payments reported to the bureaus since my purchase 11/2021 there was 1 missed payment in Jan 2023 on the credit card so I am livid that my charachter was assassanted, no real credit check performed this is retaliation for going to the BBB on them mulitple times they don't let me ever forget that i have done that, they have even illegally removed what is in my contract of online banking because I called someone exactly what they were acting like it took going to the BBB and also a person in one of the branches to get my rights back that they tried to convince me that it was a privildege when in fact it is one of the perks listed for being a GWCU member!. I want to know when it is acceptable for an inidividual to change my request amount the application as well as our verbal conversation I CLERARLY STATED 1,000 on the form I got in the mail today it shows I requested 3,0000 that is against the law, the slanderous lies about det to income ratio BS my credit report shows what I have 3 accts 2 of them GWCU (car, cc) my total usage 39% so they lied about every reason listed but bad credit history with them that is SLANDER!.