Business ProfileforUtah Parking Authority

I was parked in a visitor parking spot at the riverside condominiums. Everything on the spot showed that it was a spot meant for visitors to park and I was visiting someone briefly. I was only away from my car for about 15 minutes and returned to see it missing. I saw there was a very small blue sign in front of the parking spot that said VISITOR PARKING in big letters but in fine print below mentioned that you had to download an app to park there. Even if I saw this beforehand my phone did not have good enough service to download such an app plus that would've cost money in data to download not to mention the required time it takes to go through such a registration. I rushed to fill out the payment forms to get my car back and thankfully it was returned relatively swiftly but the fees were extremely exorbitant. $297 despite the fact that they only had my car for maybe **************************************** an after hours fee which feels unfair. It is extremely dishonest and underhanded to put gotchas like that to deceive people who are used to the norm of visitor parking spots. The company uses an automated system that prevents you from having any human interaction until you have already paid their fees. This is a terrible organization designed to prey on people and it should be shutdown and the laws should be changed .