Business ProfileforBackstreet Surveillance

Wow, turns out Backstreet Surveillance and their manager are the real crooks you need to protect yourself against. According to my receipt from ****** they received a return shipment from me on "Feb 29, 2024 14:32," and signed off by a "JDANIELS." The return was authorized by the general manager who approved the *** and shipping label that was emailed to me.The system I purchased was shipped back within the 30 days. They've had it back for over two months and never refunded me the close to $900 I paid for it. Fortunately, my credit card company protects me against crooks and opened a claim against them which was just closed in my favor because Backstreet Surveillance never responded. In the time since they received the shipment, I made numerous calls to their "customer service" department requesting to speak with the general manager but they would never transfer me. Instead they would "take a message" or shuffle me around to departments that did not handle ***s. At one point the bookeeping department looked up my account and said there was a note attached to it that said "refund approved" and that I would receive an email notifying me of my refund. No such email ever arrived. This is a cautionary tale. Backstreet Surveillance is a disgusting company.