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          Find a Location

          Dominion National has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Dominion National

              251 18th St South, Ste 900 Arlington, VA 22202-3543

            • Dominion National

              110 N Royal St # 405 Alexandria, VA 22314-3274

            • Dominion National

              115 S Union St Ste 300 Alexandria, VA 22314-3362

            Business ProfileDominion National

            Dental Insurance
            Multi Location Business

            Contact Information

            251 18th St South, Ste 900

            Arlington, VA 22202-3543

            Get Directions
            Visit Website
            (703) 518-5000

            Customer Reviews

            1/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            DOMINION NATIONAL IS A INSURER AND ADMINISTRATOR OF DENTAL AND VISION BENEFITS.

            Business Details

            This is a multi-location business.

            Find a Location

            Dominion National has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Dominion National

                251 18th St South, Ste 900 Arlington, VA 22202-3543

              • Dominion National

                110 N Royal St # 405 Alexandria, VA 22314-3274

              • Dominion National

                115 S Union St Ste 300 Alexandria, VA 22314-3362

              Location of This Business
              251 18th St South, Ste 900, Arlington, VA 22202-3543
              BBB File Opened:
              6/1/2001
              Years in Business:
              28
              Business Started:
              6/19/1996
              Business Started Locally:
              6/19/1996
              Business Incorporated:
              6/19/1996
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 95657 for this business, issued by State Corporation Commission (SCC)-VA

              These agencies may include:

              State Corporation Commission (SCC)-VA

              Tyler Building, 1300 E Main St

              Richmond VA 23219

              (804) 371-9967

              https://www.scc.virginia.gov/boi

              BBB records show a license number of 110556 for this business, issued by State Corporation Commission (SCC)-VA

              These agencies may include:

              State Corporation Commission (SCC)-VA

              Tyler Building, 1300 E Main St

              Richmond VA 23219

              (804) 371-9967

              https://www.scc.virginia.gov/boi

              • If a business refers you to another company, BBB recommends that you research that company including reviewing their BBB business review.

              Type of Entity:
              Corporation
              Alternate Business Name
              • Dominion Dental Services, Inc
              Business Management
              • Mr. Michael J. Davis Jr., President and COO
              Contact Information

              Principal

              • Mr. Michael J. Davis Jr., President and COO
              Additional Contact Information

              Fax Numbers

              • (703) 518-8849
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/17/2023

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Hello! Dominion is such a complete scam. After receiving an invoice for April 2023 ($20.36) I went online to make the payment and am unable to sign in because my member ID isn't recognized. I called and long story short the agent said that my policy was cancelled in September of 2022 but that she would get it reinstated since payments had been made ($61.08 total). If it had been cancelled why was I receiving invoices and why were they taking my money?! She said sorry for the issue and to call back in a week once this has been fixed to make a payment.I contacted again the following week on April 14 and the agent (this time via online chat) tells me that the policy was cancelled in September but that I have to go through ** ****** **** to get it reinstated. UGH. Okay, I call just to make sure I'm given the right info and the agent on the phone says the same thing -- policy cancelled in September 2022, go through ** ****** ****. This morning, April 17, I decided to just get a refund. The agent said that I was given wrong information by the last three agents and that my policy was just cancelled THIS MONTH month, hence I can't receive a refund. Such a scam. I am so upset I didn't keep transcripts of the chats. I just want a refund for the $61.08.
              Read 11 More Complaints

              Customer Reviews

              17 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jody O

              09/23/2024

              Incompetent to say the least. Website dysfunctional, phone system dysfunctional. I mean literally dysfunctional. Website can't process your payment. Phone system can only sporadically process your payments. It is such a hassle to just pay your monthly bill. Provider list unreliable. I've had to call this place dozens and dozens of times for the most basic functions. Tried to pay again today by phone, waited on hold, was given the option for a callback, opted for a callback and went into an automated repeat loop before eventually getting cut off and not receiving a call back. Every time, it's a new version of dysfunction. I hope the *** administrators are aware of how dysfunctional this business is and will stop allowing them to participate until they get their act together. I sometimes wonder if the incompetence is part of a fraud.
              Read 16 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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