Customer ReviewsforFedera Inc.

Awful business practices. I won two bids (10/25/2024 & 10/29/2024) and both auctions were cancelled after it closed. I texted nearly everyday since if there was an acceptance decision from the seller, and the bot responded with there has not been an acceptance decision. It never said it was cancelled. I had money tied up in the bids. Today I spoke with **** who said there must be a technical issue with the system and that's why I wasn't notified of the cancellation. When I asked for a refund, **** asked me to give them one more chance. She did text me the procedure for a refund. After reviewing the BBB reviews I am sad I trusted this company.

Thank you for sharing your feedback. Your offers were canceled, and it doesnt show that you won in our records. Apologies for any miscommunication.Your refund was processed on the same day as your request, and based on the receipt, it should already be posted to your account. Were sorry for any inconvenience this caused and are working to ensure a smoother experience in the future. Please dont hesitate to reach out if you need further assistance.

Caution everyone! Extremely unethical , unprofessional, with complete disregard for peoples trust and their hard earned money. Like many other people on here my deposit was stolen from me. I made numerous attempts to contact via text and email . They give you the run around acting like they are escalation and just repeating the same messages over and over again. Do not deposit your money or use this app. Ill try to use my resources to spread as much awareness as I can. Its been well over a couple of months the transaction is stuck in pending . Complete sham

Thank you for your feedback and for allowing us the opportunity to address this issue. We want to confirm that your refund has now been processed, and we sincerely apologize for the delays and any frustration this may have caused.We are committed to providing a positive and trustworthy experience for all our clients, and your feedback highlights areas where we need to improve. We are actively working to refine our processes to ensure smoother and quicker resolutions in the future.If theres anything more we can assist you with, please dont hesitate to reach out at ********************************* Thank you for your patience and for giving us the chance to make this right.

Thank you for your feedback and for allowing us the opportunity to address this issue. We want to confirm that your refund has now been processed, and we sincerely apologize for the delays and any frustration this may have caused.We are committed to providing a positive and trustworthy experience for all our clients, and your feedback highlights areas where we need to improve. We are actively working to refine our processes to ensure smoother and quicker resolutions in the future.If theres anything more we can assist you with, please dont hesitate to reach out at ********************************* Thank you for your patience and for giving us the chance to make this right.

Just like many others, I deposited money and asked for a withdrawal end of June 2024. Til this day they are beating around the **** on phone and emails about the return. I have in email that I should be receiving refund in coming days but its been weeks/months now.

Thank you for reaching out and sharing your experience with us. We want to confirm that your refund was processed on October 31st, and we apologize for any inconvenience caused by the delay. We understand how important timely and transparent service is, and were committed to improving our response times and communication.If you have any additional questions or if theres anything further we can do, please dont hesitate to contact us directly at ************.

Thank you for reaching out and sharing your experience with us. We want to confirm that your refund was processed on October 31st, and we apologize for any inconvenience caused by the delay. We understand how important timely and transparent service is, and were committed to improving our response times and communication.If you have any additional questions or if theres anything further we can do, please dont hesitate to contact us directly at ************.

I deposited $10,000 to Federa inc. account in order to participate in an online property auction. After the unsuccessful bidding, I initiated a withdrawal to have my money back. However, after more than a month later, my money is still "in process". I followed up a few times via online message portal, they just said oh it takes 30 days, I tried calling the customer service phone number, after extended wait, you get the same lady, ****, who fake it very well. Be careful, DO NOT DEPOSIT your money into their account, you may not get it back or it takes forever!!! They try to make everything harder or impossible when disbursing funds back. A lawyer filling a case soon!

Thank you for your feedback and for allowing us to address this matter. We can confirm that your refunds were processed on October 23, respectively. We apologize for the delays and understand how frustrating this experience has been.Please know that we are taking steps to improve our processes and ensure more timely resolutions in the future. If you have any further questions or if there is anything more we can do to assist, feel free to reach out to us at ************************************** you again for your patience and understanding.

Thank you for your feedback and for allowing us to address this matter. We can confirm that your refunds were processed on October 23, respectively. We apologize for the delays and understand how frustrating this experience has been.Please know that we are taking steps to improve our processes and ensure more timely resolutions in the future. If you have any further questions or if there is anything more we can do to assist, feel free to reach out to us at ************************************** you again for your patience and understanding.

Like others, I initiated a refund from the website in June and it is now September and I do not have my money, multiple thousands of dollars. I see that this company is no longer visible on ****** Reviews, my review there has disappeared. They claim a "technical issue" has prevented my refund, but if this was the case, a check would have been sufficient.

Thank you for reaching out and sharing your experience. We want to confirm that your refund was processed on October 31. We apologize for any frustration caused by the delay and appreciate your patience as we worked to resolve this issue.Please know that we are committed to improving our processes to provide quicker resolutions and better communication in the future. If you have any further questions or need additional assistance, feel free to contact us directly at ************.

Thank you for reaching out and sharing your experience. We want to confirm that your refund was processed on October 31. We apologize for any frustration caused by the delay and appreciate your patience as we worked to resolve this issue.Please know that we are committed to improving our processes to provide quicker resolutions and better communication in the future. If you have any further questions or need additional assistance, feel free to contact us directly at ************.

I have the same issue. Since June 11, 2024 I requested my 5000 dollars deposit back. Several calls, email and promises they working on my refund until now I have not received my money back

Thank you for reaching out and sharing your experience with us.Upon reviewing your case, we have determined that we are unable to process a refund due to the dispute initiated with your bank on September 23, 2024. As the dispute is being managed directly by your bank, processing a refund through our internal channels could result in a duplicate transaction.We recommend contacting your bank for the latest updates on the status of the dispute. Should you have any further questions or require additional assistance, please do not hesitate to reach out. We are here to support you throughout this process.

Thank you for reaching out and sharing your experience with us.Upon reviewing your case, we have determined that we are unable to process a refund due to the dispute initiated with your bank on September 23, 2024. As the dispute is being managed directly by your bank, processing a refund through our internal channels could result in a duplicate transaction.We recommend contacting your bank for the latest updates on the status of the dispute. Should you have any further questions or require additional assistance, please do not hesitate to reach out. We are here to support you throughout this process.

I have the same experience with other reviewers in that after I deposited $5000 to make a bid, and since my bid was not accepted, I initiated a refund, and since then, it has been more than 75 days and many phone calls, they have not issued a refund.

Thank you for sharing your experience. Upon reviewing your case, we have determined that we are unable to process a refund due to the dispute you initiated with your bank on August 19, 2024. Since the dispute is being managed directly by your bank, processing a refund at this time may result in a duplicate transaction.We recommend contacting your bank for the most up-to-date information regarding the status of your dispute. Should you have any further questions or require additional assistance, please do not hesitate to reach out at ********************************* We are here to support you throughout this process.

Thank you for sharing your experience. Upon reviewing your case, we have determined that we are unable to process a refund due to the dispute you initiated with your bank on August 19, 2024. Since the dispute is being managed directly by your bank, processing a refund at this time may result in a duplicate transaction.We recommend contacting your bank for the most up-to-date information regarding the status of your dispute. Should you have any further questions or require additional assistance, please do not hesitate to reach out at ********************************* We are here to support you throughout this process.

It is a fraud online company. They took my 5000 for an auction deposit. I did not win the auction and I am supposed to get my money back within 30 days. It is been more than 30 days and they have not refunded my deposit.

Thank you for reaching out and sharing your experience. We want to confirm that your refund was processed on June 06. We apologize for any frustration caused by the delay and appreciate your patience as we worked to resolve this issue.Please know that we are committed to improving our processes to provide quicker resolutions and better communication in the future. If you have any further questions or need additional assistance, feel free to contact us directly at *********************************

Thank you for reaching out and sharing your experience. We want to confirm that your refund was processed on June 06. We apologize for any frustration caused by the delay and appreciate your patience as we worked to resolve this issue.Please know that we are committed to improving our processes to provide quicker resolutions and better communication in the future. If you have any further questions or need additional assistance, feel free to contact us directly at *********************************

CAUTION CONSUMERS!!! I deposited $5000 to Federa account in order to participate in an online property auction. After the unsuccessful bidding, I initiated a withdrawal to have my money back. However, after more than a month later, my money is still "in process". I followed up a few times via online message portal, they just said oh it takes 2-14 business days, and then ghosted on me. I tried calling the customer service phone number, after extended wait, no one ever answers the phone. Be careful, DO NOT DEPOSIT your money into their account, you may not get it back or it takes forever!!! They try to make everything harder or impossible when disbursing funds back. They have too many dirty tricks

Dear valued customer, We appreciate your feedback and apologize for any inconvenience you've experienced. Our team takes customer satisfaction seriously, and we strive to address concerns promptly. Upon reviewing your case, we found that your transfer request was initiated on January 6, 2024. Our standard processing time is outlined in our terms and conditions, which are agreed upon when signing up for our services. While our typical processing time varies depending on different financial institutions and standard reviewing processes, on some occasions, it may take up to 30 days. We want to assure you that we've been in constant communication with you via email, providing updates throughout the process. We noted that you only called once on February 7th, 2024, and we returned the call promptly, albeit after a brief delay due to our call center being busy attending other callers. Unfortunately, an error arose during the transfer process, necessitating the expedited refund which was completed on February 7th. You also received a refund receipt (#3900-0598) confirming the transaction. Please know that your satisfaction is our top priority, and we're committed to improving our processes to better serve you in the future. If you have any further questions or concerns, please don't hesitate to reach out to us directly. Thank you for bringing this matter to our attention, and we appreciate your understanding. Sincerely, Federa

CAUTION AGENTS!!! I Joined FEDERA as a agent, and they sold me on instant commissions and that did not happen, I would wait weeks to get my commission, with always the check was in the mail or the wire got screwed up. I had referrals from other companies that FEDERA was to pay and they failed to pay them stating again check is in the mail or wire went through but could not provide proof it was paid, upsetting referral companies, and them freezing my referral accounts until I paid out of pocket. I spoke with supervising broker several times, and he did not seem to know what was going on as the partner he has working with him handles all that. I know several agents have same issues, and it feels as this company is ripping there agents off and if anything is acting unethical.

Hello ******, We appreciate your feedback and are sorry for the frustrations you experienced. In the past, we faced challenges with commission processing that impacted some of our agents. Since then, **** made significant improvements to our payment systems to ensure reliability and transparency. Your input has been valuable in helping us enhance our processes and better support our agents. Best regards,

Hello ******, We appreciate your feedback and are sorry for the frustrations you experienced. In the past, we faced challenges with commission processing that impacted some of our agents. Since then, **** made significant improvements to our payment systems to ensure reliability and transparency. Your input has been valuable in helping us enhance our processes and better support our agents. Best regards,