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          Find a Location

          AAA Central Va has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • AAA Central Va

              7009 W Broad St Henrico, VA 23294-3717

            • AAA Central Va

              1601 Willow Lawn Dr Richmond, VA 23230-3427

            Business ProfileAAA Central Va

            Roadside Assistance
            Multi Location Business

            Contact Information

            7009 W Broad St

            Henrico, VA 23294-3717

            (804) 281-7100

            Customer Reviews

            2/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Business Details

            This is a multi-location business.

            Find a Location

            AAA Central Va has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • AAA Central Va

                7009 W Broad St Henrico, VA 23294-3717

              • AAA Central Va

                1601 Willow Lawn Dr Richmond, VA 23230-3427

              Location of This Business
              7009 W Broad St, Henrico, VA 23294-3717
              BBB File Opened:
              9/9/2009
              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/09/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Requested to pick my car up for repair as it has been stalled there at repair shop and I attempted three times to pick It up and FRIDAY THE DRIVER WENT AND RETURNED THE *** BECASUE THE *** NEEDED A CERTAIN TYPE OF PICK UP AFTER NO CALL BACK ON THE PICK UP I CALLED THE AFTERNOON AND STILL NO PICK UP AND I CALLED TRIPLE A AND SUDDENLY THERE WAS A CHARGE FOR PICK UP AND DELIVER WHICH WAS ARRANGE WITHOUT PROBLEM TIL FRIDAY AND NO ONE EVEN CALLED I HAD RO CALL MYSELF I AM VERY DISPAPPOINTED WITH SERVICE I WAS NOT INFORMED AND NOW I AM WAITING OVER AGAIN FOR TOWING
              Read More
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

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              Most Recent Customer Review

              Olivia G

              01/15/2024

              Terrible! And still in the middle of this. Called today from the grocery store when my truck blinked out on me. Something about the brakes. I called for a tow. It was about 4pm *** they said to leave it with the key inside and unlocked and they would pick up by approx 7pm. They would notify. By 11pm I had heard nothing. I called again, was put on hold AGAIN, only to be told they would NOT be getting it until tommorow. So now my truck sits, unlocked, overnight, in a creepy parking lot. I won't be getting any rest at all. AAA claims to "be there for you" but they aren't. THIS is their premiere service?? So I took the time to turn OFF my auto-renew (in app, take advantage) for AAA and have joined another auto club. But very disappointed that this once great **************** has lost its luster. I just pray my truck is okay overnight. Fingers crossed.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Central Virginia

              More Info on Local BBB

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