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Find a Location

SERVPRO of Dale City/Lake Ridge & SERVPRO of Woodbridge/Lorton has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSERVPRO of Dale City/Lake Ridge & SERVPRO of Woodbridge/Lorton

    Fire and Water Damage Restoration
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential & Commercial Fire & Water Restoration & Cleaning Services, Mold Remediation, Storm Damage Restoration, Building Services, Storm & Major Event Clean Up

    Business Details

    This is a multi-location business.

    Find a Location

    SERVPRO of Dale City/Lake Ridge & SERVPRO of Woodbridge/Lorton has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4196 Merchant Plz # 349, Lake Ridge, VA 22192-5085
      BBB File Opened:
      10/16/2007
      Years in Business:
      20
      Business Started:
      10/1/2004
      Business Started Locally:
      10/1/2004
      Business Incorporated:
      9/17/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2705102031 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

      These agencies may include:

      Department of Professional and Occupational Regulation (DPOR)-VA

      9960 Mayland Drive, Suite 400

      Henrico VA 23233

      (804) 367-8500

      https://www.dpor.virginia.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • W & W Restoration Services Inc
      Business Management
      • Mr. Barry Wenger, Vice President of Operations
      • Ms. Colleen Wenger, President
      Contact Information

      Principal

      • Mr. Barry Wenger, Vice President of Operations
      • Ms. Colleen Wenger, President

      Customer Contact

      • Mr. Barry Wenger, Vice President of Operations
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Preparing for and recovering from flooding

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dawn F

      1 star

      06/03/2022

      Servopro Program Manager facilitated a rebuild in my home. I later found out that Servpro does not do rebuilds. So she was over seeing a job that she provided a contractor for that was a handyman and not a general contractor. The handyman did not provide me with a set schedule or did they do professional work. The workmanship was very poor, They painted my bathroom with flat paint, which had semi gloss on prior to being painted. They botched the drywall repair left it in poor standards. They did not protect my furniture or floors both had paint on them. Just not a good outcome. They charge full price for the horrible job performance. I have to have the drywall, painting do over in family and bathroom redone. I was happy with the turn out of the kitchen, however, they used cheap paint so I will also have to repaint the kitchen at some point. My job was over their head, all they did was on drywall ceiling repair and paint 5 rooms and it was very costly for me for I have to hire a new professional to come and fix the unsatisfactory work. I wish I could show pictures for you would not believe it!!!

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