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            Business ProfileThe Rug Life LLC

            Carpet and Rugs

            Contact Information

            10295 Summer Hill Road

            Mechanicsvlle, VA 23116

            Visit Website
            (908) 875-5603

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            The sale of hand knotted rugs, fine art and rare books primarily through online auctions.

            Products & Services

            Hand knotted Oriental rugs.

            Business Details

            Location of This Business
            10295 Summer Hill Road, Mechanicsvlle, VA 23116
            BBB File Opened:
            4/24/2020
            Years in Business:
            6
            Business Started:
            11/1/2018
            Business Incorporated:
            11/13/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Sabrina Jureidini, President
            • Mr. John Jureidini, Vice President
            Contact Information

            Customer Contact

            • Mr. John Jureidini, Vice President
            Additional Contact Information

            Fax Numbers

            • (804) 414-7770
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/14/2022

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I purchased art work (a painting) through The Rug Life and paid for their packing service, as I needed my item shipped. The painting, a canvas only (no frame, no glass) measures 28inches x 36inches was loosely wrapped in one layer of bubble wrap, in cardboard that was fashioned as a box. The packing did not include: Protection for the paint surface (eg, plastic wrap, palette wrap) Indication that the item within was fragile Protection for the corners of the art (to minimize jostling in the shipping process) Given the inadequate packing job, the item arrived with considerable damage to the frame (one corner is completely cracked) and a 3" line where paint has chipped off. After contacting the seller, I was advised that I should have purchased insurance. How can insurance solve for a poor packing job? Further more, this was a low priced item ($***) and the starting price for the damages would exceed the value of the art itself. The seller insisted that the only path forward was for me to pursue correction of damages, and he would refund me $**. The solution here would have been a decent packing job, as I paid for.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Douglas E

            02/26/2024

            The Rug Life and its owner, ***************************, is devoted to scamming people. I bid and won a small Remington bronze that the ad said was in "Excellent" condition. When I got it, it had a plaque removed from its base, and it was covered in glue and metallic remnants. It looked like something that came out of the garbage, and I would be ashamed to have this in my house.The fraudster ********* said, to bad, it was in the picture. Well nobody who wouldn't know to look for it would have seen in it the deceptive photo he used. I relied on the "Excellent" characterization, as most people would, and exactly how he and his **** wanted ******* to.He said he would take my house from me if I filed an internet description of his scam. He also said he is involved in six other lawsuits suing people for reporting accurately about his fraud.I filed a complaint with the **********************************, and ********* wouldn't respond to their emails or letters. Now I am suing him for treble damages for consumer fraud.Do not do business with this thief, you will regret doing it because you will get defrauded by the garbage he rummages from the dump.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central Virginia

            More Info on Local BBB

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