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          Find a Location

          McDonald's has 21 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • McDonald's

              12105 Jefferson Ave Newport News, VA 23602-6916

            • McDonald's

              400 Saint Pauls Blvd Norfolk, VA 23510

            • McDonald's

              673 North Battlefield Blvd Chesapeake, VA 23320

            • McDonald's

              211 E Little Creek Rd Norfolk, VA 23505-2504

            • McDonald's

              4045 W Mercury Blvd Hampton, VA 23666

            Business ProfileMcDonald's

            Carry Out Food
            Multi Location Business

            Contact Information

            12105 Jefferson Ave

            Newport News, VA 23602-6916

            Get Directions
            (757) 249-1372

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            McDonald's has 21 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • McDonald's

                12105 Jefferson Ave Newport News, VA 23602-6916

              • McDonald's

                400 Saint Pauls Blvd Norfolk, VA 23510

              • McDonald's

                673 North Battlefield Blvd Chesapeake, VA 23320

              • McDonald's

                211 E Little Creek Rd Norfolk, VA 23505-2504

              • McDonald's

                4045 W Mercury Blvd Hampton, VA 23666

              Location of This Business
              12105 Jefferson Ave, Newport News, VA 23602-6916
              BBB File Opened:
              4/12/2006
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/03/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Unanswered
              Complaint Details Unavailable

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Laura G

              11/03/2024

              This McDonalds was the worst and extremely rude. They tried to scam the system and are ripping people off with the kiosk now. The new thing is having your apps code not work on the kiosk so before you go to checkout you have to wait 15 minutes to actually checkout. That way if you are on lunch break at work, school, a rush, they know people won't wait that 15 minutes and pay the original price. SCAM!!!! When I confronted this McDonalds about this they got snotty with me and said the kiosk is not on McDonalds they don't control it. Yet it's run by them give me a break. The girl continued to be rude about the price, store, kiosk, and gave no apologies to what happened instead said I can do what I want and file a complaint. Rude service. I don't recommend going there and McDonalds customer service number will be called as well. Stop scamming people Williamsburg, Virginia and other McDonalds and maybe just maybe your ratings won't got down on top fast food restaurants.
              Read 1 More Customer Review

              Local BBB

              BBB of Greater Hampton Roads

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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