Business ProfileforStanley Martin Homes LLC

We closed on our home in Harrisburg, NC in Dec 12/2021. As a part of the purchase, Stanley Martin provided a one year warranty for reasonable repairs on the home. Documentation of the request repairs was necessary by the 11 month deadline which we provided with photographs in November 2022. As of 08/2023 none of the requested repairs have been addressed including issues that were present at closing. Stanley Martin initially blamed Covid delays; however, they continue to build new homes in the area and are kind enough to email us when new build homes near us are available. I've reach out to the warranty department greater than 10 times and have been told that I would be contacted by the service manager with at least an estimate on my repairs and have heard nothing. Our hardwood floors began buckling in the summer of 2022 and have yet to be addressed. Our brand new stairs squeak because the underlying wood was crack prior to carpet being installed which has still not be addressed. Baseboards are peeling off the walls. We had a roof leak that thankfully our superintendent had repaired but the drywall was never painted nor corrected. We waited over a year to move into our new home and have a plethora of repairs that have yet to be corrected