Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

GPM Investments, LLC has 48 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GPM Investments, LLC

      8565 Magellan Pkwy Ste 400 Richmond, VA 23227-1172

    • GPM Investments, LLC

      7443 Lee Davis Rd Mechanicsvlle, VA 23111-4484

    • GPM Investments, LLC

      9200 Chamberlayne Rd Mechanicsvlle, VA 23116-2508

    • GPM Investments, LLC

      2142 Jeff Davis Hwy Stafford, VA 22554-7200

    • GPM Investments, LLC

      1998 Tappahannock Blvd Tappahannock, VA 22560

    Business ProfileforGPM Investments, LLC

    Convenience Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    GPM Investments, LLC is based in Richmond, VA and operates or supplies stores in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maryland, Michigan, Nebraska, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee and Virginia.

    Business Details

    This is a multi-location business.

    Find a Location

    GPM Investments, LLC has 48 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • GPM Investments, LLC

        8565 Magellan Pkwy Ste 400 Richmond, VA 23227-1172

      • GPM Investments, LLC

        7443 Lee Davis Rd Mechanicsvlle, VA 23111-4484

      • GPM Investments, LLC

        9200 Chamberlayne Rd Mechanicsvlle, VA 23116-2508

      • GPM Investments, LLC

        2142 Jeff Davis Hwy Stafford, VA 22554-7200

      • GPM Investments, LLC

        1998 Tappahannock Blvd Tappahannock, VA 22560

      Headquarters
      8565 Magellan Pkwy Ste 400, Richmond, VA 23227-1172
      BBB File Opened:
      8/1/2000
      Years in Business:
      21
      Business Started:
      1/1/2003
      Business Incorporated:
      1/21/2003
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Fas Mart
      • Shore Stop
      • Road Ranger
      • Scotchman
      • Young’s
      • BreadBox
      • Li’l Cricket
      • Next Door Food Store
      • Village Pantry
      • Apple Market
      • Jiffy Stop
      • Jiffi Stop
      • Admiral Petroleum
      • Roadrunner Markets
      • 1-Stop
      • E-Z Mart
      • Quarles
      • Quarles Petroleum
      Business Management
      • Mr. Arie Kotler, Chief Executive Officer
      • Mr. Don Bassell, Chief Financial Officer
      • Mr. Chris Giacobone, Chief Operating Officer
      • Ms. Caroline Ward, Advertising & Public Relations Manager
      • Mr. Bill Reilly, Senior VP Marketing
      Contact Information

      Principal

      • Mr. Arie Kotler, Chief Executive Officer
      Additional Contact Information

      Fax Numbers

      • (804) 559-3285
        Primary Fax

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John K

      1 star

      10/09/2024

      The most abhorrent customer service experience Ive ever had in my life? Does anyone work at this organization or any that they are supposed to control? In customer service? On a Wednesday morning in October? The 8th October? In customer service in the morning? I am stupid. I thought this organization cared about money? Ive been belittled, abused, mocked and had my sincerity, virtue and my word called in to question by multiple people at multiple locations. I will not re live this ordeal any more without representation Thank you ***

      GPM Investments, LLC Response

      10/10/2024

      We thank Mr. ********* for letting us know that there was a there was a technical issue with the Loyalty system. This issue has been sent to the ************ to resolve. We have reached out to Mr. ********* and left messages with apologies. The staff is being addressed.

      Local BBB

      BBB Serving Central Virginia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.