Business ProfileforRAZ Mobility

This complaint is about RAZ mobility phone as well as ************ This is a separate claim vs. RAZ. My husband has dementia. He is unable to use a cell phone or land line. I researched and discovered the RAZ mobility phone which seemed like a solution. RAZ and **** were connected in that **** offered 3 months of service free. When that expired, I had to find I tried to use the special offer from **** for $15 monthly, but received conflicting info about whether the phone was eligible for the $15 fee. I have called numerous times and still can't get an answer so that my husband's mobility phone will work again.I find it strange that *** has listed a number of possible providers, but neither ******* nor ******** know anything about the phone.I have never heard of any other providers. It feels like both RAZ and **** have worked together to make **** the only provider, yet they can't give me a straight answer about price. Because my husband's phone is a backup and only for emergencies, I refuse to pay $75 monthly. That offer includes text, 5G and other items that my husband will never be able to use, plus are not available on the RAZ phone. The RAZ phone received good reviews but this looks like a scam. The phone is useless if I can't find a provider and I have read a number of reviews about *********** that make it an unwanted choice.