Business ProfileforHall Automotive, LLC

HALL-way ROBBERY! Today ---- NO RENTAL cars available?? I bought a ******* car in December – Found issue BEFORE warranty ended Per attached text sent on behalf of TODD ****** / HALL CHEVY IN WESTERN BRANCH NO REPAIR After • (55) Phone calls - (224) Minutes • (77) Texts • **** in MISDIAGNOSED repair (a guess) • MINIMUM - 11 trips between Honda & Chevrolet stores • Gas • TIME • More than SIX Months – 6 months! • **** part – ONLY evaporator core in country and Hall has had since early August. • ******** repair to inoperable AC found BEFORE warranty ended in February. I’ve spoken to -- -Brandy at Corporate – POINTLESS call to make in this disjointed nightmare of a company. -Papa ****, Steve ***** + other employees passed around to in process -TODD KUTHER – Person in Charge & Adam Jones (under Todd ******** direction) NOTHING, still no AC & still transporting my mother with lung and heart disease problems to & from appointments in 100-degree weather. I was sent attached message yesterday. The mentality of the service manager who is making the decisions is not only unbelievable, but also unacceptable. It’s worth more time sharing the experience with anyone considering a purchase or service from the Hall Auto Group. It’s one thing to play games when you’re a child but I’m not. And now the real concern? Retaliation and more problems. I spent over ******** WITH HALL (primarily Western Branch) after owning a heating and cooling company for 25 years. I went to them with a need, and this is their ‘resolution’. HALL-way Robbery!