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Find a Location

Village Homes Corporation has 1 locations, listed below.

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    Business ProfileforVillage Homes Corporation

    Manufactured Home Repair

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Village Homes specializes in Modular & Manufactured Housing. The business offers custom designed Modular and Manufactured Homes as well as buying and selling Pre-Owned Manufactured Homes. In addition, the business offers Manufactured Home Repair Services, Manufactured Home Parts, Manufactured Home Transporting, Financing, Land Packages, Site work, and Furniture.

    Business Details

    Location of This Business
    1083 Us Route 2, Berlin, VT 05602-8245
    BBB File Opened:
    12/31/2001
    Years in Business:
    47
    Business Started:
    1/1/1977
    Business Incorporated:
    12/20/2012
    Type of Entity:
    Corporation
    Number of Employees:
    9
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Randy J Rouleau, President & CEO
    • Mr. Greg A Rouleau, Vice President
    Contact Information

    Principal

    • Mr. Randy J Rouleau, President & CEO

    Customer Contact

    • Mr. Randy J Rouleau, President & CEO

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    D. M. H

    1 star

    07/21/2022

    Horrible experience from start to finish. Village homes gave us an inferior product with too many flaws to list here. This wasn't a trailer either...floors that bounced (I had to fix them myself after Village Homes refused to)_ Siding improperly installed causing warping and buckling. They said is was a manufacturing issue. I followed their suggestion and pursued the manufacturer. The manufacturers sent a field rep who determined that the problem was poor installation. When I contacted Village Homes to have them fix the siding their response was they disagreed with the determination which they encouraged me to find. Poorly graded lawn led to major washout. When I asked them to regrade the lawn they said they couldn't control acts of god (rain?). This has been the most disappointing process I have ever experienced as a consumer. Horrible customer service. Rude, disrespectful responses to legitimate concerns. Oh, and they told us to keep a list of concerns which we did. When we gave it to them they informed us that the manufacturers had a thirty day window in which to submit concerns. Village homes would not let us into the house until long after the thirty days had passed. A joke of a company. READ THE CONTRACT! They are absolving themselves from any responsibility from day one!

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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