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          Find a Location

          Casella Waste Systems, Inc has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Casella Waste Systems, Inc

              25 Greens Hill Lane Rutland, VT 05701-3804

            • Casella Waste Systems, Inc

              PO Box 1371 Williston, VT 05495-1371

            • Casella Waste Systems, Inc

              2154 Post Rd Rutland, VT 05701

            • Casella Waste Systems, Inc

              1 Vallee Ln Old Orchard Beach, ME 04064-1064

            • Casella Waste Systems, Inc

              PO Box 1372 Williston, VT 05495

            Business ProfileCasella Waste Systems, Inc

            Garbage Removal
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            25 Greens Hill Lane

            Rutland, VT 05701-3804

            Get Directions
            Visit Website
            (802) 775-0325

            Customer Reviews

            1.1/5

            Average of 92 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            146 complaints closed in last 3 years

            41 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Casella Waste Management, Inc. specializes in integrated waste management services for commercial, residential, and municipal clients.

            Business Details

            This is a multi-location business.

            Find a Location

            Casella Waste Systems, Inc has 17 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Casella Waste Systems, Inc

                25 Greens Hill Lane Rutland, VT 05701-3804

              • Casella Waste Systems, Inc

                PO Box 1371 Williston, VT 05495-1371

              • Casella Waste Systems, Inc

                2154 Post Rd Rutland, VT 05701

              • Casella Waste Systems, Inc

                1 Vallee Ln Old Orchard Beach, ME 04064-1064

              • Casella Waste Systems, Inc

                PO Box 1372 Williston, VT 05495

              Headquarters
              25 Greens Hill Lane, Rutland, VT 05701-3804
              BBB File Opened:
              4/19/1996
              Years in Business:
              49
              Business Started:
              1/1/1975
              Business Incorporated:
              5/3/1979
              Type of Entity:
              Corporation
              Number of Employees:
              207
              Alternate Business Name
              • Casella Waste Management
              • Casella Resource Solutions
              • Casella Waste Services
              • Casella Waste Services II
              • Casella Recycling
              • Mountain Doo
              • Powers Rubbish Removal & Recycling
              • Security Shredding
              • Food Waste Management
              • Central Vermont Septic Service
              • Casella Waste Management, Inc.
              • Northeast Waste Service
              Related Businesses
              Business Management
              • Mr. John W. Casella, Chairman
              • Ms. Bridget Jakubowski, Director of Customer Initiatives
              Contact Information

              Principal

              • Mr. John W. Casella, Chairman

              Customer Contact

              • Ms. Bridget Jakubowski, Director of Customer Initiatives
              • Mrs. Christine Parry, Director of Customer Service Operations
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              146 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/06/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I made a payment to casella waste in June 2024 by accident and called immediately after to cancel service and be refunded. I talked with a lady on the phone who told me no problem, give the refund 6 to 8 weeks. I waited until October 2024. No refund. I called again in october 2024 and spoke with a lady and she said the same thing. I have still not gotten a refund. I called today Nov 6th and trued to speak with a manager or someone else in a higher department with no avail. She proceeds to tell me i cant speak with anyone else nd it will take another 6 to 8 to process this refund that should have been processed in june
              Read More
              Read 145 More Complaints

              Customer Reviews

              92 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Wanda C

              10/03/2024

              I have been using Casella dumpster services for 2 houses in ********** *****. While going through my checking account for 2023 and doing taxes, I find that they are double and triple charges my checking account. I called to attempt to rectify but ********* refuses to discuss the account, I even offered to drive to them so we could go over each month, ********* was rude and refused. After I filed my complaint they pulled both of my dumpsters. They are violating anti trust laws by buying up all the small businesses in the area to create a monopoly and then refuse to supply services to everyone. Guess we are off to small claims court because $661.69 in over charges just in 2023. Numerous messages have been left with Casella corporate and their complaint department with NO return phone calls. Also sent them a priority letter with tracking breaking the months down with monthly charges, detailing the over charges and they refused to respond.
              Read 91 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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