Business ProfileforSwift Plumbing and Heating Inc

Years ago, a person in Kingston mentioned Swift Plumbing positively so I called them about some minor plumbing problems. On February 10, 2023 two gentlemen came to my home.(one seemed to be in training) Because of that previous statement by another person about trusting Swift, I did not ask FIRST for : the initial cost of a house call to assess the problem, as estimate of the cost to solve each problem, the per hour cost after the initial call. This is what was done in my home: a leaking faucet on the outside wall of the house was replaced, a faucet which I purchased from the hardware store was installed in my kitchen, the tub/shower faucet was inspected to determine why there was so little hot water (I had been told it was probably the single-handle switch plugged by silt. My hot water heater was set up to a proper level. I was told verbally without an invoice a total that was exorbitant.(over $600.00) I left a phone message and wrote Swift asking for an invoice delineating: the basic cost of a home call, the list price of the faucet they replaced on the outside wall, the per hour charge for anything over one original hour, and saying I should not have to pay for the second, trainee person. I received an invoice which contained NONE of the information I asked for. It appears to me that the invoice is purposefully unclear, so that the invoice can be rigged to come up with the amount the company wants to receive per day. Three persons whom I told about this have told me that the amount of money charged is an outrage and I should file a complaint with you, the Better Business Bureau, and one person said I should go to the ************************* I am starting with you. ( I am an old lady and I do not know how to upload stuff. Swift can give you a copy of their original invoice or I can snail mail it)