Business ProfileforModern Flooring Services

Contracted with this company to demo flooring, and trim, and install vinyl flooring and new trim.First time I called them back because they did not demo the bathroom floor, they laid the vinyl right over previous tile. They had charged me for the bathroom floor demo. The flooring was also separating in various areas. When I contacted the company, they said the installers had left the state, so they couldnt hold them accountable for the work. They would have to find a new crew to complete the job. Months later, a new crew came out to fix the problem and left multiple areas incomplete, including baseboards and flooring that was not locked together. After the third visit they had rectified all known issues, but the quality was still very poor. Edges were not fish against bathtubs, air vent openings were too large, leaving gaps between the vents and the flooring, and baseboards had unfinished edges.Within 6 months, the flooring began to separate in various areas. The company was non responsive for months. Finally they sent out a QA inspector. He took pictures and identified the flooring was separating because of poor installation. I was supposed to hear back about someone coming to fix the issues, but its been over a month and no follow up appointment has been scheduled. This project is going on 18 months, and Im very unsatisfied with the quality of work.