Business ProfileforNorthwest Diesel Specialties
At-a-glance
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Business Details
- Location of This Business
- 9214 Blue Mountian LN SW, Olympia, WA 98512
- BBB File Opened:
- 6/20/2016
- Years in Business:
- 12
- Business Started:
- 2/7/2012
- Business Incorporated:
- 2/7/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Derek Black, Owner
- Contact Information
Principal
- Mr. Derek Black, Owner
Customer Contact
- Mr. Derek Black, Owner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Cody M
1 star05/07/2024
Northwest Diesel Specialties Response
05/08/2024
This transmission cost 2k when the previous owner paid for this - It was a drop off rebuild that was rebuilt using customer supplied parts, we do not warranty customer supplied parts or customer install jobs that we cannot verify proper flushing, installation or mileage (no working odometer). We quoted you 6-8k for a new rebuild including new transmission lines, triple disc torque converter and other billet parts.
There is signage on the front desk sating it can take up to two weeks to look at the vehicle once dropped off to us as we have a lot of work and we work with several companies to keep their fleets on the road. You dropped off on 4/5, the truck was initially looked at and you were notified 4/16 . Then on 4/29 you were notified that you needed a rebuild and we hadn't heard from you since until you showed up to pick up the truck 5/6. I'm sorry you were unsatisfied, next time please let us know so we can work with you to fix the issue.
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