Business Profilefor2 Sons Plumbing

On July 29, 2024, I was given an estimate verbally for Four thousand, five hundred eighty-five dollars ($4585.00) which was to be paid when the job was completed. I did not get a breakdown of the estimate, nor a breakdown on the final invoice.After the water heater was looked at and determined that it was older than 10 years, the repairman (*******) had to drive to **** to get a new water heater. After he returned, I asked him about the estimate. I stated that three years ago on April 27, 2021, at a similar home we have, located on the same property, we had the exact same water heater replaced. Its location and placement matched the exact same as the current water heater. It cost $1939.00 to replace at that time. All work done at both homes was done by 2 Sons Plumbing and by the same plumber. I said that my hands were tied and that the work had to be done but asked why the huge price difference in just three years. He held up his hands and said that was a question for the office. I called the office and explained the issue with the price difference and just want to understand why. I walked back to ******* only to find him on the phone with ***** who was supposed to call me back. ******* said the reason for the price increase was because of COVID and that during COVID the price of metals skyrocketed. I disagreed with that excuse. During COVID in April 2021 prices were affected and the cost was $1939.00 for the same job. Your company had trouble finding an available water heater at that time. I pulled out my phone and showed him a local company, ******** Plumbing supply with the same model water heater for $1113.00 my cost, and you probably get it cheaper. He gave no response. If I break down the costs, $4585.00 minus the cost of the water heater at my rate of $1113.00 and sales tax of $386.00 leaves the cost of labor at $3100.00. Please help me to understand why the bill has increased 230 percent when the exact same work was performed.