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Find a Location

Bank of America has 3015 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBank of America

    Bank
    Looking for more information? Access the headquarters listing for Bank of America
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    Additional business information

    Additional Info:
    The Better Business Bureau Serving Hawaii does not process any complaints against this company. Any complaints are directed to the BBB of The BBB of Southern Peidmont for processing.

    For a full report, contact the BBB located in Charlotte at 704-927-8611 or www.charlotte.bbb.org
    See all additional business information

    At-a-glance

    Customer Reviews

    1.11/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 1,166 Customer Reviews

    Customer Complaints

    7,670 complaints closed in last 3 years

    2,717 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    Bank of America offers A Federal Savings Bank-Financial.

    Business Details

    Location of This Business
    1001 4th Ave Ste 400, Seattle, WA 98154-1195
    Headquarters
    100 N Tryon St STE 220, Charlotte, NC 28202-4031
    BBB File Opened:
    1/1/1954
    Years in Business:
    76
    Business Started:
    1/1/1948
    Business Started Locally:
    8/1/1929
    Business Incorporated:
    7/31/1998
    Type of Entity:
    Corporation
    Number of Employees:
    32767
    Alternate Business Name
    • Countrywide Mortgage
    • Bank of America Home Loans
    • Countrywide Home Loans, Inc.*
    • Countrywide Home Loans, Inc.
    • Bank of America Investment Services, Inc.
    • Countrywide Home Mortgage Loans
    • Bank of America Mortgage
    • Bank of America, National Association
    Business Management
    • Ms. Kim Zipp, Director of Market Development
    • Owner, Manager
    • John Lacey, Manager
    • Ms. Gerogette Duleba, Operations Manager
    • Clint Foote, Region Service Manager
    • Ms. Kim Willoughby, Branch Manager
    • Ms. Ann M Singer, Branch Manager
    • Ms. Terri LaCoy, Branch Manager
    • Ramona Tripon, Manager
    • Mr. Terry Heffner, Branch Manager
    • Shelley Kleinkopf, Marketing & Sales
    • Kenneth Hansen, Sales Manager/Branch Manager
    • Mr. Kurt Walsdorf, Market President, Eastern WA
    • Mr. Roger Rife, Branch Operations Manager
    • Mr. Roger Rife, Branch Operations Manager
    • Mr. Roger Rife, Branch Operations Manager
    • Mr. Rob Helgesen, Branch Manager
    • Mr. Roger Rife, Branch Operations Manager
    • Mr. Marco Begovich, President
    • Mr. Tracy Windhorst, Branch Manager
    • Ms. Fenja Mitzel
    • Darren Cromeenes
    • David Norman
    • Mr. Aaron Reilly, Branch Manager
    • Mr. David Hanna, Chairman/CEO
    • Mr. Andrew Gissinger
    • Mr. Jon Whittington, VP/Regional Manager
    Contact Information

    Principal

    • Ms. Kim Zipp, Director of Market Development
    • Owner, Manager
    • John Lacey, Manager
    • Ms. Gerogette Duleba, Operations Manager
    • Clint Foote, Region Service Manager
    • Ms. Kim Willoughby, Branch Manager
    • Ms. Ann M Singer, Branch Manager
    • Ms. Terri LaCoy, Branch Manager
    • Ramona Tripon, Manager
    • Mr. Terry Heffner, Branch Manager
    • Shelley Kleinkopf, Marketing & Sales
    • Kenneth Hansen, Sales Manager/Branch Manager
    • Mr. Kurt Walsdorf, Market President, Eastern WA
    • Mr. Roger Rife, Branch Operations Manager
    • Mr. Roger Rife, Branch Operations Manager
    • Mr. Roger Rife, Branch Operations Manager
    • Mr. Rob Helgesen, Branch Manager
    • Mr. Roger Rife, Branch Operations Manager
    • Mr. Marco Begovich, President
    • Mr. Tracy Windhorst, Branch Manager
    • Ms. Fenja Mitzel
    • Darren Cromeenes
    • David Norman
    • Mr. Aaron Reilly, Branch Manager
    • Mr. David Hanna, Chairman/CEO
    • Mr. Andrew Gissinger
    • Mr. Jon Whittington, VP/Regional Manager

    Customer Contact

    • Mr. David Hanna, Chairman/CEO
    Additional Contact Information

    Fax Numbers

    • (206) 358-7459
      Other Fax
    • (206) 585-5032
      Other Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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