Business ProfileforWoolly Clothing Company LLC

Product was a $299.99 jacket purchased 12/27/2022. I initally filed a chargeback in early Jan 2023 because the company was unresponsive to emails after the product I received was grossly not as described & item was shipped from Amazon, even though I ordered it from **********************************************************. After I filed the chargeback, Woolly contacted me, sent me a prepaid return label, and said they would refund the cost of the item if I closed the chargeback. Item was sent back to the company and confirmed received. I closed the chargeback as they requested, believing it was all a misunderstanding, and I have been now recharged the $299.99. Woolly now refuses to refund, saying they are "unable to refund," claming I have to wait "up to 75 days" from Feb 2, 2023 and they could refund my money through Paypal (note: I paid them via my **** card, not Paypal), which seemed extremely sketchy. I called my credit card company, who said this "up to 75 day wait" to refund (which would be May 2023) was false, the chargeback was closed, and the funds were already returned to the vendor on Feb 14, 2023. Because Woolly made these false claims and refused my refund after I closed the chargeback, I asked the credit card company to reopen the chargeback on Feb 22, 2023. Status on whether they can reopen the chargeback is still pending, however. Woolly now has both their product back and my $299.99. There is also no way to get in contact with them by phone. Their phone number is in **********, even though they claim to be a ******* company, and an automated line. I have been scammed for $299.99 by Woolly Clothing @ ********************************************************** and need to report this to try to get my $299.99 refunded and also prevent others from being scammed. Supportive documents attached. Order number was #WOOLLY70530