Business ProfileforWoodinville Veterinary

We were asked to schedule the first preconception check on November 28th, despite having recently confirmed through an ultrasound that there were three puppies. *************************************** included an ultrasound in our examination without our prior consent. While we don't dispute the necessity of the test, we hoped for prior communication. I felt a bit unhappy but agreed to pay. It's important to note that Dr. ********* didn't provide any records after the two ultrasounds or the initial birth examination. Only a blood test report was sent via email. Subsequent Progesterone test results were not provided. After the November 28th check, on December 7th, we went for the second Progesterone Test following the first birthing test. The doctor only conveyed the value verbally, stating it was 7.2, indicating a declining trend. She recommended daily Progesterone Tests. We had previously discussed arranging a c-section surgery when the level dropped to 4. Despite our skepticism, we ran the test again on December 8th, yielding a value of 6.5. We felt this decrease was too slow, so we declined daily testing. ********* responded with impatience and a rude tone, making us uncomfortable. She insisted on a Progesterone Test on Saturday, warning us about potential costs if ***** went into labor on Sunday and needed emergency care. Due to the hospital's closure and my work schedule, Saturday wasn't feasible. We spent the weekend anxious and attended the appointment on December 11th.The nurse informed us that the hormone level hadn't decreased but increased, leaving us feeling misled. When we sought clarification from *********, she was busy and couldn't explain. Finally when she did, her opinion lacked substance.Moreover we were charged for the discussion despite the nurse failing to explain the cost. We found this unreasonable and immediately refused payment, prompting rudeness from the front desk. I believe the hospital is unprofessional and seemingly prioritizing profit over pet care.