Business ProfileforAir Systems Heating & Cooling

Ive been a customer of Air ********************** for 8+ years. They serviced the furnaces (2) and air conditioning units (2) at this address before we purchased the home. A couple of years ago we replaced both furnaces, both air-conditioning units and added a humidifier at a cost to us of ~$27K. We also purchased extended warranties from Air Systems which were stated to have covered parts and labor.Air Systems last came to our house in January of this year. I called today to request that they repair my humidifier which was dripping water, and I was told by **** at Air Systems that they no longer service our area and that they would only come to service our humidifier if we purchased an additional $400/year Membership. In order to maintain the manufacturers warranty on my 2 new furnaces and 2 new AC units, I must be able to show proof of annual cleaning/maintenance. I was able to find another company willing to come out to service my humidifier and maintain my HVAC system for less than half the cost of Air Systems Membership. Unfortunately, I am still out the cost of the extended warranty which they scammed me into purchasing before they decided to discontinue service to my area.